Please fix the constant disconnection of controllers

Discus and support Please fix the constant disconnection of controllers in XBoX on Consoles to solve the problem; My xbox controller keeps disconnecting anf then wont reconnect unless i restart the whole system. That's not an answer, that requires you to constantly... Discussion in 'XBoX on Consoles' started by TexCaliBear, Mar 3, 2021.

  1. TexCaliBear
    TexCaliBear Guest

    Please fix the constant disconnection of controllers


    My xbox controller keeps disconnecting anf then wont reconnect unless i restart the whole system. That's not an answer, that requires you to constantly restart mid game and etc. Add to the fact that when it disconnects even plugging it in via a cable it just blinks and won't connect. Even tried my razer wolverine for the series x and it wont do anything until i reset the whole console.

    Been months with this issue, so when can we expect an actual fix for the issue.

    :)
     
    TexCaliBear, Mar 3, 2021
    #1
  2. Andywitham Win User

    Constant controller disconnects, unable to fix

    Thanks HardcoreHarris - I tried the chat, it appears that I have tried all their suggested steps and we also went through the offline diagnostic tool. To be honest it hasn't really made any difference. We ended the chat with me going to somewhere else and
    trying both my controllers out on another console. If they work then the console is the issue... I did ask if there was any known issues with the update - as predicted, they had not heard anything.
  3. HardcoreHarris Win User

    Constant controller disconnects, unable to fix

    Hey Andywitham, just like BR4DOKYBrazil mentions it does seem for a few of us that it came about due to a software update.

    Please go here:
    support.xbox.com/.../contact-us
    and start a chat with them to tell them you are also having this problem so that the problem gets identified and fixed by their engineers! They gave me some steps to try which I will do when I get home, basically clearing
    some storage 3 times then a MAC address etc.
  4. Andywitham Win User

    Constant controller disconnects, unable to fix

    I'm now having this issue.... great! Mine only seems to have happened in the past week or so since the update can't say for certain it is that, but seems likely...
  5. Cl0se Sh0t Win User

    Constant controller disconnects, unable to fix

    I have also had a similar problem. My controller will not sync with the system regardless of the steps I take. Even when I connect it via a micro USB the controller will be connected then stop being connected. The only thing I can think of that might fix
    it, is updating it but I can't update it because it won't stay connected.
  6. Miss Diggz Win User

    Constant controller disconnects, unable to fix

    Hey there everyone!

    I'm sincerely sorry to hear about this controller issue being experienced. I have went ahead and posted over in this thread with official information regarding this issue. Please head over and post any replies you may have there, as we would like to keep
    everyone in the same place. This way we can be as organized as possible while our teams investigate. Thank you for your patience with this process!
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Please fix the constant disconnection of controllers

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