Please help !! re Billing

Discus and support Please help !! re Billing in XBoX Games and Apps to solve the problem; Hi All please help I've set up the payment option on my sons xbox under his profile so he can freely purchase on his profile but this is a problem as... Discussion in 'XBoX Games and Apps' started by Alec Van Wyk, Aug 18, 2019.

  1. Alec Van Wyk
    Alec Van Wyk Guest

    Please help !! re Billing


    Hi All please help

    I've set up the payment option on my sons xbox under his profile so he can freely purchase on his profile but this is a problem as there is no control ie a password for me to approve on my phone for instance.

    When I go onto my profile I'm unable to purchase anything my question is this :

    I want to remove the linked card from his profile and add it to mine with a pass code however I want the items bought on my profile to be accessible to hi,m in his profile ... Sorry might be a dumb question ..

    :)
     
    Alec Van Wyk, Aug 18, 2019
    #1
  2. AridLizard Win User

    Please help !! re Billing

    I want the items bought on my profile to be accessible to hi,m in his profile ... Sorry might be a dumb question ..
    make the Xbox your Home Xbox (https://support.xbox.com/en-GB/games/game-setup/my-home-xbox)

    this will allow him to play your games on your Xbox without you having to be signed in.

    you could also make the purchases as gifts if you want to buy him something that can't be shared that way (in game currency or player/weapon skins for example)
  3. Daft Badger Win User

    Please help !! re Billing

    Have a look at this page HERE

    There is also a link near the bottom of that page on how to prevent your child from making unauthorised purchases.
  4. Alec Van Wyk Win User

    Please help !! re Billing

    Have a look at this page HERE

    There is also a link near the bottom of that page on how to prevent your child from making unauthorised purchases.
    Great thank you so much ..
  5. MajorIris Win User

    BILLING HELP...PLEASE

    May take up to a month, then u will have a outstanding fee. Im guessing you are a US costumer which means the number is 18004myxbox . You can also update your credit card on this site.

    (If anyone see's your post and says they are a member of Support and ask for your credit card info, please do not give it to them)
  6. ngocphi Win User

    BILLING HELP...PLEASE

    27 days after the renewal date

    click your country at the top left

    and select your country

    then select support

    call us

    you can try this post too

    forums.xbox.com/.../5124.aspx
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Please help !! re Billing

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