Please Help!!!!

Discus and support Please Help!!!! in XBoX Accessibility to solve the problem; Bought a new xbox for my son 4 months ago. Now it's asking for "verification" whenever we want to login. Problem is that the cursor DOES NOT move... Discussion in 'XBoX Accessibility' started by PierreSayad, Apr 15, 2020.

  1. PierreSayad
    PierreSayad Guest

    Please Help!!!!


    Bought a new xbox for my son 4 months ago.

    Now it's asking for "verification" whenever we want to login. Problem is that the cursor DOES NOT move into the "enter security code" box so I can enter the code that's being emailed or sent to my phone. Please help!!

    "security" is beyond frustrating on this thing.

    Thanks,

    P.

    :)
     
    PierreSayad, Apr 15, 2020
    #1
  2. optimus 1 Win User

    Please Please Help!

    ...which is why i said "electronically handy", i figured he could read between the lines since they don't like it when people talk about modding anything around here.
  3. optimus 1 Win User

    Please Please Help!

    Your best solution would be to buy a used one either from gamestop, ebay, or pawn shops...you can probably find them for 40 bucks or less nowadays...or if you are electronically handy, you can try opening it up and replacing the hardrive since it uses a
    regular pc hardrive.
  4. AlphaEsau Win User

    Please Please Help!

    Ok thanks for the link. I tried all that last night. And the video was for the xbox 360 not the original one. The original one does not have an option like that. Those button codes are what I think I need but can't get them because they are specific to each
    serial number. If there is a mass list of codes that would be helpful or some sort of disc that automated the reset process. Thanks Endgamez.
  5. AlphaEsau Win User

    Please Please Help!

    No it doesn't, no error codes except for the message in my original post:

    "Your Xbox needs service, please contact the customer service number located in your instruction manual."

    And I didn't notice any change with the light. I think it stayed green. And thank you for helping me! I do appreciate it.
  6. AlphaEsau Win User

    Please Please Help!

    Ok, thanks. Yep that's why I'm posting on the forum. To see if anyone else has had this issue and how they handled it.
Thema:

Please Help!!!!

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