Please help

Discus and support Please help in XBoX Accessibility to solve the problem; Hi my external hard drive has recently stopped working since the last xbox update. It has all worked for 4 months prior to updating the xbox I have... Discussion in 'XBoX Accessibility' started by kirstysingh, Apr 30, 2020.

  1. kirstysingh
    kirstysingh Guest

    Please help


    Hi

    my external hard drive has recently stopped working since the last xbox update. It has all worked for 4 months prior to updating the xbox

    I have a seagate 2tb firecuda ssd which is connected by the xbox one hub with a usb 3.0 port

    I can transfer games to the internal hard from the external one but can only transfer apps to the external.

    I have also tested and reformatted the external hard drive on my laptop which made no difference at all.

    the xbox one is recognising the external and does the set up when the external one is connected.

    I have tried powering down the xbox as well as a full factory reset and still will not working.

    is anyone else experiencing this since the feb update???

    Any help would be appreciated

    :)
     
    kirstysingh, Apr 30, 2020
    #1
  2. optimus 1 Win User

    Please Please Help!

    ...which is why i said "electronically handy", i figured he could read between the lines since they don't like it when people talk about modding anything around here.
  3. optimus 1 Win User

    Please Please Help!

    Your best solution would be to buy a used one either from gamestop, ebay, or pawn shops...you can probably find them for 40 bucks or less nowadays...or if you are electronically handy, you can try opening it up and replacing the hardrive since it uses a
    regular pc hardrive.
  4. AlphaEsau Win User

    Please Please Help!

    Ok thanks for the link. I tried all that last night. And the video was for the xbox 360 not the original one. The original one does not have an option like that. Those button codes are what I think I need but can't get them because they are specific to each
    serial number. If there is a mass list of codes that would be helpful or some sort of disc that automated the reset process. Thanks Endgamez.
  5. AlphaEsau Win User

    Please Please Help!

    No it doesn't, no error codes except for the message in my original post:

    "Your Xbox needs service, please contact the customer service number located in your instruction manual."

    And I didn't notice any change with the light. I think it stayed green. And thank you for helping me! I do appreciate it.
  6. AlphaEsau Win User

    Please Please Help!

    Ok, thanks. Yep that's why I'm posting on the forum. To see if anyone else has had this issue and how they handled it.
Thema:

Please help

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