Points not being awarded

Discus and support Points not being awarded in XBoX Rewards to solve the problem; My reward points for purchasing an Xbox One X and Xbox One S are not being credited to my account. There are no visible terms and conditions as with... Discussion in 'XBoX Rewards' started by Darth Suicide, Aug 9, 2018.

  1. Points not being awarded


    My reward points for purchasing an Xbox One X and Xbox One S are not being credited to my account.

    There are no visible terms and conditions as with Halo Master Chief Collection. I own both consoles.

    :)
     
    Darth Suicide, Aug 9, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Points not being awarded

    This was from the transition FAQ:

    What will happen to my Xbox Live Rewards Credits balance?If you have any pending Rewards Credits in your Xbox Live Rewards account on September 30, 2017, or if you are expecting your MyVIP deposit for purchases made in September, Xbox Live Rewards will convert
    them into your local currency and deposit them in your Microsoft account by October 31, 2017. You will then have 365 days to spend that currency on items from the Xbox Store or any other successor store.

    If we are unable to deposit into your Microsoft account for some reason, any undeposited Xbox Live Rewards Credits will automatically be converted to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from
    the Microsoft Rewards catalog; provided you have not opted out of Xbox Live Rewards.

    For the Microsoft Rewards program, I see where you can earn 1 point for every $1. I'm not sure if it's different in Canada. The program would only count any purchases you made after joining the Microsoft Rewards program which would have been October 1 if
    you hadn't joined before. You can also earn points by using Bing to search and there are daily offers you can earn points from just by clicking on them.
     
    Smwutches, Aug 9, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Points not being awarded

    With the Xbox Rewards program, it's impossible to have an odd number of credits pending. If you're referring to the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The two programs are separate.
     
    Smwutches, Aug 9, 2018
    #3
  4. Points not being awarded

    StuartATrueRed, Aug 10, 2018
    #4
  5. Smwutches
    Smwutches Guest
    Also keep in mind that in order to qualify, purchases have to be made during the offer period. If the consoles were bought before the offer became available, they are not eligible.
     
    Smwutches, Nov 3, 2018
    #5
  6. Smwutches Win User

    Points not being awarded

    Also keep in mind that in order to qualify, purchases have to be made during the offer period. If the consoles were bought before the offer became available, they are not eligible.
  7. XBLRewards8 Win User

    No points are being awarded

    Hello PingasoFromHell,

    Your purchase of Call of Duty and Gears of War were applied to the Rewards Story offer last month. However, since you did not complete that offer, you did not receive Credits for those purchases. Regarding your Unravel purchase, from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
    Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated December's MyVIP, so it is too early to see the Credits pending.
  8. Butterfigers217 Win User

    Points not being awarded

    With the Xbox Rewards program, it's impossible to have an odd number of credits pending. If you're referring to the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The two programs are separate.
    On the website, it says Xbox Rewards has now become Microsoft Rewards In Canada, does that means all my points just vanished? Also for the Microsoft Rewards system, is it 20 points for every dollar you spend?
  9. XBLRewards8 Win User

    Points not being awarded

    Hello Butterfigers217,

    Your region is not a valid Xbox Live Rewards region. It sounds like you may have confused our program with the Microsoft Rewards program, as your region was migrated back at the end of September. Furthermore, we see that you earned more than that amount
    before your Xbox Live Rewards account was migrated. Since the Microsoft Rewards program is a separate program, we are not informed on their policies. You should reach out to their support team via the Microsoft Rewards website. Your Credits were deposited
    before migration. This was mentioned in your migration email, a pop-up on the Xbox Live Rewards page, and on Microsoft Rewards (https://rewards.microsoft.com/explore/xbox-to-ms-rewards-faq?mkt=en-ca).
  10. StuartATrueRed Win User

    Points not being awarded

Thema:

Points not being awarded

Loading...
  1. Points not being awarded - Similar Threads - Points being awarded

  2. reward points not being awarded

    in XBoX Rewards
    reward points not being awarded: So in may I spent a fair bit of money on the xbox store and I usually get my reward points after 1or 2 days, yet this time I have not gotten them and it's now june, why am I not being awarded my...
  3. Timeframe for being awarded Mission Points

    in XBoX Rewards
    Timeframe for being awarded Mission Points: I was awarded the needed 5 achievents in Tropico 5 - Penultimate edition on the 22nd of March, but the rewards website has not credited me with these or the 10,000 rewards credits for completing...
  4. Points not being awarded

    in XBoX Rewards
    Points not being awarded: Hello, Over the past year I have spent over $300 on the Xbox store, this is a low-end estimate. In all this time, I have only earned 179 points and according to the statements for Xbox Live...
  5. No points are being awarded

    in XBoX Rewards
    No points are being awarded: I purchased gears of war 4 for 35.99 December 4th, call of duty infinite warfare for 79.99 December 28th, and unravel for 4.99 December 31st and have not seen any points for neither of them....