points still not deposited

Discus and support points still not deposited in XBoX Sales and Promo to solve the problem; i've gone to microsoft billing everything is up to date and i talked with a lady from xbox about 2 weeks ago who said i would have them deposited on... Discussion in 'XBoX Sales and Promo' started by TimeWarped420, Aug 26, 2014.

  1. points still not deposited


    i've gone to microsoft billing everything is up to date and i talked with a lady from xbox about 2 weeks ago who said i would have them deposited on the last deposit date still i have nothing HELP PLEASE

    :)
     
    TimeWarped420, Aug 26, 2014
    #1
  2. Points still not deposited.

    I have 9150 in points and they still haven't deposited into my account matter fact it doesn't even show the deposit button any more, please help.
     
    RavenNation8890, Aug 26, 2014
    #2
  3. 50k points still not deposited

    Can anyone tell me why my 50k points hasn't been deposited into my account yet? According to the FAQ it should have been deposited on the 30th.
     
    Kalashnikov X, Aug 26, 2014
    #3
  4. onyxishere
    onyxishere Guest

    points still not deposited

    onyxishere, Aug 26, 2014
    #4
  5. XBLRewards8 Win User

    Still no points deposits?

    Hello Uncle Loudmouth,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team since we are not able to fully access the database containing billable account information. At the moment, we have not received an estimate on when this problem will be resolved. We apologize
    for the inconvenience.
  6. onyxishere Win User

    points still not deposited

  7. XBLRewards8 Win User

    Rewards points not depositing (Still)

    Hello GT Dex,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    As mentioned in your previous post, this issue is not yet fully resolved. This is an issue that we are working on resolving with another team since we are not able to fully access the database containing billable account information, as that information
    is highly secured. At the moment, we have not received an estimate on when this problem will be resolved. We apologize for the inconvenience.
  8. Smwutches Win User

    50k points still not deposited

    It depends on when they became pending. Credits are scheduled for deposit by the following 15th or 30th after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the
    15th and 30th, they are deposited by the 15th of the next month.
  9. XBLRewards3 Win User

    50k points still not deposited

    Hi Kalashnikov X. Smwutches is correct. Your Credits are scheduled to be deposited on the next deposit date of January 12.
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