Power brick not working

Discus and support Power brick not working in XBoX on Consoles to solve the problem; Hi Guys, The power brick just shows light orange color when connected, dont see power in the console. How do i get it replaced here in India... Discussion in 'XBoX on Consoles' started by ShallowSummer8, Mar 30, 2015.

  1. Power brick not working


    Hi Guys,

    The power brick just shows light orange color when connected, dont see power in the console. How do i get it replaced here in India

    :)
     
    ShallowSummer8, Mar 30, 2015
    #1
  2. Lildoggg2007
    Lildoggg2007 Guest
    Power Supply/Brick Not Working?

    I was in the middle of using the Xbox One Console, when a sudden pop noise came from, what i believe is the power supply/brick. I have attempted to fully unplug the brick for well over 10 seconds, per your troubleshooting page's request, as well as it is
    plugged in to a wall outlet, and I have even attempted a separate outlet than the one I was initially using to power the system.

    I am unaware of the issue happening before with the console/power supply, however I would like to express my discomfort for the issue, as I have previously been a customer with Microsoft for it's console market since the earlier release of the Xbox 360,
    up to current, even still owning the final model release (E), and, though my E is still working, I was very dissatisfied with the fact that I had multiple issues since the beginning of my journey with this company.

    I had the Arcade Model go out at one point for a graphical error, I had two of the Slim Models just no longer power on, and now I am experiencing power issues with this Xbox One console, which is making my anxiety over the possible issues not any better.
    I also have already sent in 1 wireless controller for repair/replacement, since I had purchased this Xbox One.

    I have owned it for over 2 years, and the third year (final year of the warranty, and luckily I bought the extended warranty) is already into play. The last thing I want to deal with, is another one of Microsoft's consoles living to literally just outside
    of their warranty expiration dates. I have, since first playing an Xbox 360 in 2005 (Oblivion and Crackdown), been a big Microsoft fan, to the point of literally investing hundreds of dollars in games, accessories, and the different consoles even, and I somehow
    feel that I, as a consumer, am being taken advantage of on many cases that I have had to deal with your customer support, as far as the sheer ignorance of some of the technical support staff, down to the fact that I have had to pay for things I feel I should
    not have, such as for the shipping of my wireless controller to be serviced, when it was purchased with the Xbox One Console, and the extended warranty was purchased on the grounds that it covered the whole purchase (Everything that came in the box when I
    bought it).

    I fear this issue could lead into an underlying issue I had with one of the previous Xbox 360 Models, where my power supply/brick stopped working at one point, and once it was working again, the system's power/hardware just simply stopped working, which
    I still believe to this day is due to the faulty brick your customer support refused to acknowledge was an issue, when it was still under warranty.
     
    Lildoggg2007, Mar 30, 2015
    #2
  3. Sketchy VI
    Sketchy VI Guest
    power brick is not working

    This really depends on where and if the power supply is either for Slim, Xbox Pro or Arcade console and may have been burnt because of console type. Go here for help: myservice.xbox.com/.../Welcome.aspx
     
    Sketchy VI, Mar 30, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Power brick not working

    onyxishere, Mar 31, 2015
    #4
  5. Sketchy VI Win User

    power brick is not working

    This really depends on where and if the power supply is either for Slim, Xbox Pro or Arcade console and may have been burnt because of console type. Go here for help: myservice.xbox.com/.../Welcome.aspx
  6. onyxishere Win User

    Power brick not working

  7. {Parity} Win User

    Not working Power Brick

    Since the power brick was overheating you will most likely need to replace it. To be sure if you have access to another one you may want to test it before purchasing a new one.
  8. areeya04 Win User

    power brick is not working

    yes i think it's a japanese console and im trying to use it here in the philippines. not same country

    and when i plugged it there's no light at all.

    if it burnt out due to current difference? what should i do?
  9. SargonParidius Win User

    power brick is not working

    Sorry to hear about your problem.



    But could you clarify something: Is this a Japanese console you are trying to use on a U.S. outlet?



    Or are you using it in the same country?



    If it is the former, then you will need a power converter ... unless the brick is burnt out due to the current difference.



    If it is the latter, then are there any lights on the power brick?
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Power brick not working

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