Power supply issues

Discus and support Power supply issues in XBoX on Consoles to solve the problem; Ok so ihave had Xbox for 2 yrs and recently the power supply quit no light tried multiple plugs. So got on Xbox sight and ordered a new powersupply.... Discussion in 'XBoX on Consoles' started by SmartBoot725047, Aug 28, 2014.

  1. Power supply issues


    Ok so ihave had Xbox for 2 yrs and recently the power supply quit no light tried multiple plugs. So got on Xbox sight and ordered a new powersupply. Plug into surge protector and powers up for 30 sec and shuts down? Try another outlet and power supply
    goes dead . Anyone have any ideas?

    :)
     
    SmartBoot725047, Aug 28, 2014
    #1
  2. gds1972
    gds1972 Guest
    Power Supply Issues

    Hi

    From what you have described it does sound like your power supply has possibly failed however to confirm this I would recommend following the

    Xbox Will Not Power on support guide
    to confirm this. If your power supply has failed you will be able to arrange a repair/replacement directly from Microsoft through
    this web site, If your console does not appear just select Register new device then you should then be able to arrange the repair/replacement of your power supply.
     
    gds1972, Aug 28, 2014
    #2
  3. jadonmat10
    jadonmat10 Guest
    Power supply issues

    Today I was playing on my Xbox when it randomly shut off. I realized it was the power brick that was overheated and turned off. Now about an hour later plugged it back in and it worked fine.Then later that day I went on and it shut off again and now it won't
    turn back on at all.it shows orange light when not plugged into Xbox one and when I plug it into the Xbox it turns white for half a second and turns off.can someone plz help
     
    jadonmat10, Aug 28, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Power supply issues

    Can you try plugging it directly in to a wall socket and not use the surge protector?
     
    onyxishere, Aug 28, 2014
    #4
  5. THEOWENKILLER Win User

    Solid Red Light on Console

    A red or amber light on a power supply is a power supply issue, a red light on a console is not a power supply issue.
  6. Jo Mari GianGuintu Win User

    Power supply issue

    No. Don't even attempt using the Xbox 360 PSU on your Xbox One. The use of any accessory other than the standard Xbox One PSU may damage your console and void your console warranty.

    You can contact Xbox Support to ask for a replacement PSU or you can process one by yourself through this website:
    myservice.xbox.com/.../welcome.aspx
  7. M3tal Daz3 Win User

    Power supply issue

    PSUs of both consoles are unique and are designed to be used only with the type of console they came with. Don't try to use a 360 PSU with a Xbox One console or you will damage it.

    Just wait until you got the proper PSU for Xbox One. It's better to exercise a little patience now than to put your console out of commission.
  8. HassanB Win User

    Power supply issues

    Hi,

    If you've already tried everything on this guide here as well as unplugged the power supply and left it off for about 15 minutes, and tried
    to use another power outlet then that would mean it's time to get your power supply replaced. You can do so by either
    contacting phone support directly, or by visiting the
    Microsoft Repair site here (you'd select Start Request > Order Items Now > Select Power Supply from the drop down).
  9. XxWildPup08xX Win User

    Power supply issues

    you will need to contact xbox support to setup for a device repair
Thema:

Power supply issues

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