Pre order problems

Discus and support Pre order problems in XBoX Games and Apps to solve the problem; I pre ordered 2k21 but I want to cancel it, when I go to cancel it it says "payment failed, pay by September 3rd" but its already installed on my xbox,... Discussion in 'XBoX Games and Apps' started by Serpyderpy, Aug 27, 2020.

  1. Serpyderpy
    Serpyderpy Guest

    Pre order problems


    I pre ordered 2k21 but I want to cancel it, when I go to cancel it it says "payment failed, pay by September 3rd" but its already installed on my xbox, did I get charged or not? I know theres money on the card so i know ill get charged for the game when
    it actually comes out but I want to cancel the order, how do I do it?

    :)
     
    Serpyderpy, Aug 27, 2020
    #1
  2. MrSmoofy74 Win User

    Comment in this post if you have had your xbox 360 for 5 year or more with no problems

    I pre-ordered and had the original xbox with no problems then I had the xbox360 pre order original with no problems then then slim now and zero problems.
  3. DJ L A Beats Win User

    i need you help please

    The Pre-order for Destiny: Rise of Iron has just went live. you should have no problem pre-ordering now.
  4. BeastBadshah Win User

    Pre-order problems

    80$ is not enough microsoft charge taxes based on your payment and billing address so you have around 85$ in account to complete the purchase
  5. twitchliquidskullssk Win User

    Pre order problem

    Thank you for your help didn’t know that and did check and said failed so now I know the problem
  6. Subwayuk Win User

    Pre order problems

    Hi Doomguy593! Are you pre-ordering through the Xbox site? If so, then scroll down to the bottom of the page. In the left hand corner if it says "English (United States)" then click on it, this will take you to a new page with a list of countries.

    At the bottom of the "Europe" column, select United Kingdom - English, this will take you back to the previous page but it should now be in pounds and pence. Oh and don't forget to sign in as well!

    Hope this helps!
Thema:

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