Premium content is blocked for this profile.

Discus and support Premium content is blocked for this profile. in XBoX Games and Apps to solve the problem; I have recently purchased the Black Ops II Season Pass and it will not allow me to download my content in-game. It always pops up with an Error saying... Discussion in 'XBoX Games and Apps' started by DOGEmaster, Mar 5, 2020.

  1. DOGEmaster
    DOGEmaster Guest

    Premium content is blocked for this profile.


    I have recently purchased the Black Ops II Season Pass and it will not allow me to download my content in-game. It always pops up with an Error saying premium content is blocked, even though the account is set to adult, and there are no restrictions on
    content, any idea how I could fix this so I could play my content.

    :)
     
    DOGEmaster, Mar 5, 2020
    #1
  2. chuckrcheese Win User

    Premium content blocked for this profile?!

    you checked family settings and privacy for the child account ?

    is this the xbox or xbox one S?

    I have personally found that the privacy settings are not transferring over from the xbox one S ( xbox one is fine but may be corrupt ) to the 360 server account settings I have managed to get a work around.

    please let me know which console it is

    thanks
  3. Misses Quinzel Win User

    Premium content blocked for this profile?!

    Hey there, ZigZag!

    I'm sorry to see any frustrations! It depends on what map he's trying to download. If you sign out of his account on the console, do you still see that error?

    If so, can you post back with what content you guys are trying to download? I'll be able to get a better understanding of what may be happening once I have that. Then we can focus on our next steps. I look forward to working with you! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
  4. charlieecharlie Win User

    premium content is blocked for this profile

    Go to "Settings" and then "Privacy" and unblock anything under Content and unblock Partner Marketing. That is, if your account is an adult account. If not have your parents unblock it for you.
  5. Miss Bijoux Win User

    Premium Content Blocked For This Profile

    Hey there!

    I'm sorry to hear about the issue. That's an error code we often see when the account in question is a child account. Is your account a child account? If so, the only way to obtain the content would be to have the parent account obtain the content on the
    console and share using the home console program.

    Let us know if that's the case. :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider Program troubleshooting.
  6. WellmaxxBR Win User

    Premium content is blocked for this profile.

    Hello, this problem is usually related to parental control, you can try to disable the family control settings, normally this already works.
    If the problem does not resolve immediately after disabling "parental control", you can clear the Xbox cache and then restart for the changes to take effect.
    Well, I hope this helps to fix it :)
Thema:

Premium content is blocked for this profile.

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