preorder ghost recon breakpoint and was declined

Discus and support preorder ghost recon breakpoint and was declined in XBoX Games and Apps to solve the problem; the game is set to release on the 30th of sep I was un aware you would try to pull the cash out so soon so there wanst money in there, I am a 100%... Discussion in 'XBoX Games and Apps' started by Ugeebia, Oct 2, 2019.

  1. Ugeebia
    Ugeebia Guest

    preorder ghost recon breakpoint and was declined


    the game is set to release on the 30th of sep I was un aware you would try to pull the cash out so soon so there wanst money in there, I am a 100% disabled veteran so I am only paid once a month ands ist the last day of the moth so the money woud have
    been in there at the time the game was released. will you process it again on the 30th for me or will I have to re buy it and lose any preorder bonuses??? ive never ran into this issue before

    :)
     
    Ugeebia, Oct 2, 2019
    #1
  2. EggsBoxJuan Win User

    preorder ghost recon breakpoint and was declined

    Hi, sadly you may need to make the order again. Generally payments for pre orders are taken about 10 days before release date unless you pay using your Microsoft account balance in which case the payment is taken right away.

    https://support.xbox.com/games/purchasing/pre-order-faq

    When will I be billed for my game?

    If you used account credit only to pre-order your game, your balance will be taken immediately. If you used a credit card, or split your payment between credit card and account balance, you will be charged around 10 days before the game launches.

    If your account balance is lower than the amount you authorized for pre-order billing, the remainder will be taken from your credit card. You’ll receive an email to your billing account confirming that the remaining card payment was collected successfully,
    and the game will be available for you to play on the day it launches.

    I got a message saying that there are problems authorizing my payment for my pre-order. What should I do?

    We tried to collect a payment which was unsuccessful. If you don’t want to lose your pre-order or any incentives, follow the steps in the message you received, or the steps below:

    1. Sign into your account at account.microsoft.com/orders.
    2. Within your order history, find the pre-ordered game and select Change how you pay.
    3. On the Pick another way to pay screen, you can either choose a different payment method, or add a new one.
    If you don’t have another way to pay, we’ll try to collect payment from your payment method again before the game launches. Your pre-order will be cancelled if this is unsuccessful.

    I don't know if you're in the position to purchase enough pre paid account balance to add to your account and then pre order the game again maybe ?
  3. Mythus CZ Win User

    What games are you all playing?

    Tom Clancy's Ghost Recon: Breakpoint
  4. Ricardo Cintra Win User

    Ideas for the best game of the year?

    Gears 5 or Tom Clancys Ghost Recon Breakpoints
  5. Bren 2003 Win User

    merry christmas

    Ghost recon breakpoint & the Resident Evil 2 remake
  6. Fearless Reign7 Win User

    What games are you all playing?

    Right now, playing Ghost Recon Breakpoint and Modern Warfare.
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preorder ghost recon breakpoint and was declined

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