Prepaid Gold membership after upgrade to Ultimate

Discus and support Prepaid Gold membership after upgrade to Ultimate in XBoX Sales and Promo to solve the problem; Hi, I just received promotion from xbox to upgrade to Ultimate for $1. But now I have prepaid Gold membership until 6/21. It seems using the promo... Discussion in 'XBoX Sales and Promo' started by FuzhongZheng, Nov 25, 2019.

  1. FuzhongZheng
    FuzhongZheng Guest

    Prepaid Gold membership after upgrade to Ultimate


    Hi,

    I just received promotion from xbox to upgrade to Ultimate for $1. But now I have prepaid Gold membership until 6/21. It seems using the promo will upgrade my gold membership to ultimate. But say if I cancel the ultimate 3 months later, can I still have
    my prepaid Gold membership until 6/21?

    :)
     
    FuzhongZheng, Nov 25, 2019
    #1
  2. XBF Brad A Win User

    Prepaid Gold membership after upgrade to Ultimate

    Hi Fuz,

    Thanks for coming to the forums. If you go Ultimate, you will have Ultimate until 9/21. The first time you upgrade to Ultimate it transfers gold and game pass to Ultimate time but full. So lets say you got gold until 6/21 then you also have a year of game
    pass, you will actually have ultimate until 9/22. Once you are enrolled in Ultimate then a gold subscription is converted to Ultimate time if used. Here is a

    FAQ
    on game pass ultimate.

    So in short it would greatly benefit you to upgrade to the game pass Ultimate. If you cancel you will lose all the time you had from gold. Reason is you converted all the time to Ultimate.

    Thanks,

    Brad
  3. Smwutches Win User

    Prepaid Gold membership after upgrade to Ultimate

    No. Once your gold is upgraded, it cannot be reverted back. The gold is essentially cancelled when you upgrade so if you were to cancel Ultimate you would cancel everything. If you decide you don't want Ultimate, it would be best to turn off auto-renewal.
    That way you can stil use gold and then once Ultimate actually runs out you can purchase just a regular gold subscription.
  4. Njal the Blue Win User

    Prepaid Gold membership after upgrade to Ultimate

    No, any converted Xbox Live Gold time will be lost if you cancel after 3 months. I would suggest turning off auto renew at HTTPS://account.microsoft.com/services and
    letting it run till 6/21
  5. Smwutches Win User

    Ultimate game pass

    The conversion rate is only for after you have upgraded to Ultimate and add a prepaid gold/game pass. That would not be relevant in this case. When you upgrade for the first time, any gold or game pass you have remaining on your account is upgraded at
    1:1. So if you apply the 12 month gold, then purchase the 3 months for 1 pound, you will have 15 months of Ultimate.
  6. Zoe S17 Win User

    Game pas ultimate

    What happens to my prepaid months of Xbox Live Gold and/or Xbox Game Pass when I sign up for Xbox Game Pass Ultimate?

    When you subscribe to Xbox Game Pass Ultimate, we’ll apply any prepaid time you have on Xbox Live Gold and/or Xbox Game Pass toward the Xbox Game Pass Ultimate plan, up to a maximum of 36 months. Prepaid time conversion rates are subject to change.

    TXbox Ultimate Game Pass 1-month sub is $1 on XBL, includes Game Pass for PC, Xbox One, and Xbox Live Gold. Purchasing the $1 plan will upgrade your existing Xbox Live Gold/Game Pass memberships to Ultimate and combines both subscription months as Ultimate

    I can't put my finger on the conversion rate data, at the moment, but it's approximately 3:1 Gold to Xbox Ultimate, if I recall correctly.
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Prepaid Gold membership after upgrade to Ultimate

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