Preview Program -Delay in receiving Message to Download app

Discus and support Preview Program -Delay in receiving Message to Download app in XBoX Sales and Promo to solve the problem; I have been invited to the preview program though a message to download the app has remained unsent for two weeks time. I understand that it may take... Discussion in 'XBoX Sales and Promo' started by CoolStryBro5, Sep 4, 2015.

  1. CoolStryBro5
    CoolStryBro5 Guest

    Preview Program -Delay in receiving Message to Download app


    I have been invited to the preview program though a message to download the app has remained unsent for two weeks time. I understand that it may take time for these messages to be sent out though I have been a member of the insider preview for Windows
    10 since release and have never experienced wait times like these. Could my message be resent to download the app?



    My Gamertag for your reference is and email address documented on the account is [Mod Removed - Please don't post your email on these very public forums.]

    :)
     
    CoolStryBro5, Sep 4, 2015
    #1
  2. LuvOfThaGame
    LuvOfThaGame Guest
    Xbox Preview Dashboard

    I'm in the dashboard preview program for future updates and I got a message to download this...this is a pic from my phone...couldnt find any info on it...the info is all in this app,lol...
     
    LuvOfThaGame, Sep 4, 2015
    #2
  3. Just_Lalo
    Just_Lalo Guest
    Xbox Preview Dashboard

     
    Just_Lalo, Sep 4, 2015
    #3
  4. ngocphi
    ngocphi Guest

    Preview Program -Delay in receiving Message to Download app

    first you have to remember windows preview is not in anyway connected to the xbox one preview

    so being a member in one preview doesnt mean you are in all of them

    2nd being invited doesnt garentee you access

    Due to a tremendous response from our fans, the Xbox Preview program has reached a near capacity level. With that in mind, we are slowing the number of new people we are accepting to optimize for testing. We are thankful for the amount of interest we’ve
    received to date and look forward to sharing more details on preview opportunities soon.

    you have to remember this is a CLOSED beta there isnt an unlimited amount of room unlike the windows 10 beta which has millions of users

    because of the limited space in the beta you have to remember everything is done in waves

    also if you have not received the msg with the download link you will have to wait till the next acceptance wave however getting one will be slim if we arent at capacity yet due to the above msg from the program manager miss portia

    the only time they will resend a msg if you already received the msg but it expired which takes 30days anyways since msgs are sent in waves and based on your position in the waiting list

    you will have to wait for a moderator to give you rights to have access to the beta forums
     
    ngocphi, Sep 4, 2015
    #4
  5. ngocphi Win User

    Preview Program -Delay in receiving Message to Download app

    first you have to remember windows preview is not in anyway connected to the xbox one preview

    so being a member in one preview doesnt mean you are in all of them

    2nd being invited doesnt garentee you access

    Due to a tremendous response from our fans, the Xbox Preview program has reached a near capacity level. With that in mind, we are slowing the number of new people we are accepting to optimize for testing. We are thankful for the amount of interest we’ve
    received to date and look forward to sharing more details on preview opportunities soon.

    you have to remember this is a CLOSED beta there isnt an unlimited amount of room unlike the windows 10 beta which has millions of users

    because of the limited space in the beta you have to remember everything is done in waves

    also if you have not received the msg with the download link you will have to wait till the next acceptance wave however getting one will be slim if we arent at capacity yet due to the above msg from the program manager miss portia

    the only time they will resend a msg if you already received the msg but it expired which takes 30days anyways since msgs are sent in waves and based on your position in the waiting list

    you will have to wait for a moderator to give you rights to have access to the beta forums
  6. onyxishere Win User

    early access preview forum

    Are you in the preview program? Had you received a message with information on downloading the app?
  7. gamernskater Win User

    Preview forum

    Was invited more than 48 hours ago and never received message to download preview program app. Please help.
  8. WPAK Win User

    Preview program app and forum access

    Hi there,

    there is no link to download the preview app, the Xbox 360 preview program does not have an invitation option and does not require a preview app download.

    If you mean the Xbox One preview then please post in the Xbox One forum section, but be aware that an invitation (which can be done by friends in the preview) will not guarantee you will be accepted to the program. Once accepted you will receive a Xbox Live
    Message with a code to download the preview app there is no external link.
  9. onyxishere Win User

    Xbox Preview Program

    Sorry to hear it guys. Prestidigitator, if you have not received a Live message with instructions to download the app then perhaps you have not been added to the program yet.

    Phone support is not able to tell who is in the preview program and who is not.

    Please remember that an invitation to the preview program does not necessarily guarantee access to the program. All invitation are currently being processed in waves so please be patient and keep an eye on your Live messages for further information as that
    is the only place you will receive messages regarding the preview program.
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Preview Program -Delay in receiving Message to Download app

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