Preview program support non existent.

Discus and support Preview program support non existent. in XBoX on Consoles to solve the problem; I have had enough of the preview program after my issue has been fixed. I cannot access my movies ive rented. My movie collection is online, and to... Discussion in 'XBoX on Consoles' started by KhuntaliniSWEEP, Jul 21, 2016.

  1. Preview program support non existent.


    I have had enough of the preview program after my issue has been fixed.

    I cannot access my movies ive rented. My movie collection is online, and to think that i thought "what could go wrong" well it is currently un accessible.

    So called customer support are unable to help due to the preview program. The only solution is to kick you to sending a message to some random ambassador that may not even be online.

    Customer support need to be able to provide customer support, instead of handballing work to the void of the preview program suckers forum.

    Staff need to be fully trained. Not trained to send people to an unkown solution time. This is discusting and bad customer service.

    I currently would not recommend anyone join the preview programm & infact would recommend that all in the preview program to leave it.

    :)
     
    KhuntaliniSWEEP, Jul 21, 2016
    #1
  2. TheShern93
    TheShern93 Guest
    Sign in

    The link you posted for the preview program support forum is non existent. I am having a lot of issues with the new dashboard and would like to be able to post about them to the proper place
     
    TheShern93, Jul 21, 2016
    #2
  3. Coz
    Coz Guest
    Not depositing

    Same problem here too. Support can't fix the problem and now can't manually deposit either. Pretty much a non-existent program and doesn't factor into any of my purchase decisions at this point, which is unfortunate. It would be a nice program to get
    some benefit from.
     
  4. Preview program support non existent.

    I honestly agree with you. Atm I cant even connect to live on my console and when I finally do it signs me out and I cant sign back in at all until i disconnect my net. My fear now is how do i get out of the program and have this issue not continue or even
    be able to update now my console wont connect properly. And when i called the customer service the said the aame thing you got tp come here for a forum that dosent exist .....so much for help
     
    deceptivemishap, Jul 27, 2016
    #4
  5. deceptivemishap Win User

    Preview program support non existent.

    I honestly agree with you. Atm I cant even connect to live on my console and when I finally do it signs me out and I cant sign back in at all until i disconnect my net. My fear now is how do i get out of the program and have this issue not continue or even
    be able to update now my console wont connect properly. And when i called the customer service the said the aame thing you got tp come here for a forum that dosent exist .....so much for help
  6. TheShern93 Win User

    Sign in

    The link you posted for the preview program support forum is non existent. I am having a lot of issues with the new dashboard and would like to be able to post about them to the proper place
  7. OmarHammam Win User

    Pending April Update

    I'm not in the preview program. The April update for non preview program is still pending for me.
  8. Twizted Team Win User

    Preview Member Connection Problems

    Hello!

    There is a separate section for support regarding the Preview Program located here:

    forums.xbox.com/.../default.aspx
    , which I recommend since this is the regular support area for non-Preview Program members.

    Fibre
  9. Mister Beep Win User

    Xbox Live Connectivity

    Hey everyone,

    It looks like a good few of you are members of the Xbox One Preview Program. Since some are in the preview, please post all preview related issues over in our Preview Program
    forums. Also, always be sure to report any issues you find using the Feedback app on your Xbox One console. That way some issues won't be crossed between non preview and preview members.

    If you are not in the Xbox One preview program, please post a new thread detailing the issue so that the community can provide support tailored to each of you.

    Thanks!
Thema:

Preview program support non existent.

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