Previous Account

Discus and support Previous Account in XBoX Accessibility to solve the problem; 2 years ago was hurt & in a coma for 5 weeks subsequently lost all memory (& more) Just thought I recovered it but guess I had another one & got that... Discussion in 'XBoX Accessibility' started by MichaelEckensweiler, Jan 20, 2020.

  1. Previous Account


    2 years ago was hurt & in a coma for 5 weeks subsequently lost all memory (& more)

    Just thought I recovered it but guess I had another one & got that

    I can see my gamertag & the games I purchased digitally

    So FRUSTRATED Help

    Mike

    :)
     
    MichaelEckensweiler, Jan 20, 2020
    #1
  2. Daft Badger Win User

    Previous account

    Lending your account is against the terms & conditions,also,the chances of your account actually being hacked are extremely small.

    When an account is banned you forfeit any content bought with that account.You cannot transfer purchases between accounts.
  3. steeledwand7664 Win User

    Previous Account

    If you know the Gamertag for the old account you can try and contact xbox support by going to support.xbox.com/contact-us and talking with a support agent and if they can verify ownership of the account they can tell you what the email address was that
    was associated with that gamer tag.
  4. Dirty Loco Win User

    previous account

    Sign into your Xbox again (using the new account), then change email address to something else. Then you should be able to sign into your original account with the original email address.

    Change the WLID associated with my gamertag.

    If for any reason you want to change the WLID you have associated with your account, all you need to do is follow these simple steps.



    1. On the console, go to My Xbox, and select your avatar.
    2. In Account Management, select “Manage Account”.
    3. In Your Information, select “Windows Live ID”.
    4. Select “Change Windows Live ID”.
      1. If you have another Windows Live ID, select “Yes”.
      2. If you do not have another Windows Live ID, on a computer, go to Welcome to Windows Live ID, and click “Sign up”.
    5. Enter the password for the Windows Live ID that is currently associated with your gamertag, and then select “Sign in”.
    6. Enter the email address and the password for the new Windows Live ID that you want to associate with your gamertag, and then select “Sign in”.
    7. Select “Yes, change” to change the Windows Live ID associated with your Xbox LIVE account.
    8. Select “Update Contact Information” to update your contact information, or select “Done” to finish.


    Additional Information

    Your Microsoft Points balance will automatically be transferred to the new WLID.
    http://forums.xbox.com/xbox_forums/xbox_support/f/12/t/19163.aspx
  5. aust1nb123 Win User

    Previous account

    @Daft Badger I think he meant that his friend was hacking on a game, leading to his account being terminated. And @kbr369 Daft is completely right... the only thing you can really transfer is offline DLCs, since it is saved on the console, anything attached
    to the account is lost.
  6. ArminatorX Win User

    Previous Account

    Please refer to Forgot the Microsoft Account Email Address for your Xbox Live account? Learn How to Find It.

    If you are unable to find your Microsoft Account through that method, you might
    try to contact the official support for help.

    However be aware of the following: In the past, malicious people (ab-)used support agents to gain access to other people's account by providing personal information that could easily be pieced together by stalking people on social media (e.g. looking when
    other people congratulated them to their x-th birthday and getting the birthdate, or checking
    GPS Exif info from pictures of their pets to get an approximate understanding of their home address etc.).

    So Xbox Support usually assumes that you are an unknown person trying to gain access to someone else's account. You will have to provide A LOT of personal information to really prove you are the owner of the account. Ideally you know the bank account/credit
    card information used to buy some stuff etc.

    If you can't provide that information (because you forgot that as well), then I'm afraid, even support can't help you, and you can't get your account back 😞
Thema:

Previous Account

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