Price Increase to Xbox Live without any pre-notification!!!

Discus and support Price Increase to Xbox Live without any pre-notification!!! in XBoX on Consoles to solve the problem; I was just wondering why I have been charged £6.99 for Xbox Live, without prior notification from Microsoft of the price increase. It’s just rude! I... Discussion in 'XBoX on Consoles' started by Single mum, Oct 2, 2019.

  1. Single mum
    Single mum Guest

    Price Increase to Xbox Live without any pre-notification!!!


    I was just wondering why I have been charged £6.99 for Xbox Live, without prior notification from Microsoft of the price increase. It’s just rude!

    I was paying £5.99 for my son to play online with his friends, which was expensive enough. Not once has he trialled any new games, so feel robbed.

    :)
     
    Single mum, Oct 2, 2019
    #1
  2. Single mum Win User

    Price Increase to Xbox Live without any pre-notification!!!

    Hi,

    i’ve double checked my emails and i have definitely not received one.

    Thanks for your advice on paying for the 12 month card as it’s less than half the price!

    Thanks again for all your help
  3. H3PA80R Win User

    Price Increase to Xbox Live without any pre-notification!!!

    As the others already mentioned there was a Information about the increase of the price for xbox live gold arround may that year that was sent out via email. Also there where many Posts About that in social media too.

    You could always turn off the auto renewal for the subscription. You could check online or at your local Vendors if the sell the subscription for a cheaper Price and use those prepaid cards. Or you could use the Microsoft rewards programm and change your
    points for gold.
  4. XBF Crystal P Win User

    Price Increase to Xbox Live without any pre-notification!!!

    Hey there Single mum!



    Thank you for letting us know about the issue. We'll be locking the thread.
    If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day.
  5. Njal the Blue Win User

    Price Increase to Xbox Live without any pre-notification!!!

    I got a notification email earlier this year about the UK price increase. It is the first price increase here for araound 10 years. If you can it is cheaper to buy a 12 months subscription. If he is not downloading the games with gold, he is also missing
    out on some fantastic games.

    Another option is to register his account for Microsoft rewards and do the daily tasks etc and save the points up, to redeem against subscriptions

    https://account.microsoft.com/rewards/
  6. Jeremy2085 Win User

    Price Increase to Xbox Live without any pre-notification!!!

    If you are set up for automatic montlhy billing then you should recieve an email notification too any orice changes for any service that you have signed up for. If not then you should be able too request a refund of the amount that is the difference from
    microsoft as you where not properly informed of any changes in the anount for the service. Try contacting xbox customer services about the issue and tell them exactly what has happened, they should be able too refund the amount for you. Good luck and I hope
    it all gets sorted out for you quickly.
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Price Increase to Xbox Live without any pre-notification!!!

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