Problem accessing Movies & TV on Xbox 360 (status code 80C90010) This is happening...

Discus and support Problem accessing Movies & TV on Xbox 360 (status code 80C90010) This is happening... in XBoX on Consoles to solve the problem; There are threads on this dating back to 2012 and its still a problem. I have followed all steps spoken with support numerous times and finally to be... Discussion in 'XBoX on Consoles' started by KrooKedKriminal, Jun 14, 2019.

  1. Problem accessing Movies & TV on Xbox 360 (status code 80C90010) This is happening...


    There are threads on this dating back to 2012 and its still a problem. I have followed all steps spoken with support numerous times and finally to be told “I have no clue whats causing this just try turning your console off for a few days and see if that
    works” What!?!?!?? Guess what Xbox/Microsoft it didn’t work, Imagine that!! So are you going to feed us more lies or reimburse us for your thefts?

    :)
     
    KrooKedKriminal, Jun 14, 2019
    #1
  2. Thelawson Win User

    Xbox 360 Microsoft Movies & TV App Status Code 80C90010

    Hi Ruben,

    I appreciate the detailed response and Microsoft’s efforts to resolve the issue.

    Thank you...
  3. XBF Ruben D Win User

    Xbox 360 Microsoft Movies & TV App Status Code 80C90010

    Hello there,

    Thank you for posting on Xbox Forums! I understand that this situation is frustrating and I will be happy to assist you today. In regards to the error that you are experiencing on your Xbox 360 with the Movies and TV app, this has been an emerging issue
    and is now posted on the website as a
    Service Alert
    . We are working on trying to resolve this issue as fast as we can. If you would like to get notified on when this will be resolved you can do so by clicking the link and then clicking the "Notify me" button.

    If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!
  4. Thelawson Win User

    Getting error 80C90010 on Movies and TV

    Hi - I have been a Xbox user/owner since the original gaming platform was released. I’ve owned a Xbox 360 (two as my original 360 suffered from the infamous red ring of death issue) for nearly 14 years and have had
    a gold membership for just as long. My wife and I watch movies every weekend through our xbox 360 using microsoft movies & TV. I think I am deserving of a status update relative to 80C90010 due to my long tenure as a microsoft/Xbox customer. Please provide
    a status update ASAP as well as an ETA on the resolvement of the issue. Also, please escalate my message as far up the chain as you can.
  5. scarecrow_490 Win User

    (Status = 80C90010). Microsoft Movies

    i have tried everything restarting my network system using a different account everything is it possible if you can solve this problem from your headquarters or send an agent to do home repairs do you know how long this will last because i want everything
    back to normal
  6. XBF Ruben D Win User

    (Status = 80C90010). Microsoft Movies

    Hello there,

    Thank you for posting on Xbox Forums! I understand that not being able to watch a movie that you have purchased is frustrating but, I will be happy to assist you today with this. With the error code in question, 80C90010, what troubleshooting have you
    tried so far? I would try testing your Network Connection for troubleshooting problems. However, If you would like to

    Request a Refund
    , you can do so by following the link to request a refund for the movie.

    If you have any other questions please feel free to reply back letting us know. Thank you for posting on Xbox Forums!
Thema:

Problem accessing Movies & TV on Xbox 360 (status code 80C90010) This is happening...

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