Problem converting live gold subscription to 1$ game pass subscription

Discus and support Problem converting live gold subscription to 1$ game pass subscription in XBoX Sales and Promo to solve the problem; Hi, I bought a xbox live yearly subscription today and tried to use the promotion of 1$ game pass for xbox live ultimate. It shows on the site that... Discussion in 'XBoX Sales and Promo' started by lazyInferno6547, Dec 11, 2019.

  1. Problem converting live gold subscription to 1$ game pass subscription


    Hi,

    I bought a xbox live yearly subscription today and tried to use the promotion of 1$ game pass for xbox live ultimate.

    It shows on the site that it converts your subscription month to whatever is pending . so ideally i should get an year's worth of xbox live ultimate scubscription

    But now when i go to my subscription page , it shows that my current xbox live gold yearly subscription is cancelled and i am getting just 3 months worth of xbox live ultimate.

    Ideally it should have been for an year.

    do you have any idea what to do about it?

    :)
     
    lazyInferno6547, Dec 11, 2019
    #1
  2. XBF Brad A Win User

    Extorno após cancelamento da Xbox Live Gold[Translation-Extorno after Xbox Live Gold cancellation]

    Hi Sam,

    Thanks for coming to the forums with your question. When you convert to the Ultimate subscription, any Xbox live gold or game pass time you have converts to the Ultimate subscription. For example, if you had 1 month of Xbox live gold and no game pass. You
    then purchased the Ultimate for $1. You will have two months of ultimate subscription.

    Here is the
    Ultimate game pass FAQ
    .

    Thanks,

    Brad
  3. Dark Lord White Win User

    i need help on xbox ultimate subscription

    The Game Pass ultimate combines your Xbox Live Subscription and game together into one subscription. When you tried the 1 month you also converted your remaining subscription for the remainder of your current Xbox live Gold subscription to the Ultimate
    Game Pass for free.
  4. Smwutches Win User

    Conflicting info on converting existing gold subscription to game pass ultimate

    When you convert to Ultimate from a regular gold subscription or game pass subscription, it converts at a rate of 1:1. So for example, 12 months of gold would be 12 months of Ultimate.

    When you have already converted to Ultimate and you add a standard gold or game pass subscription, that's when it converts at the other conversion rate.

    @WPAK - The 1:1 conversion rate is included any type you upgrade. It's not promotion specific.
  5. Aventhyz Win User

    Game Pass Ultimate Yearly Subscription

    If you have Live Gold your time will be converted to Game Pass Ultimate, causing you to get a subscription for the price of $ 1, so if you have never activated Game Pass Ultimate before that said, you could subscribe to Live Gold with plans over 1 year
    and then convert to Game Pass Ultimate
  6. Edgarour Win User

    xbox live gold and game pass ultimate..

    that 1 dollar will convert the time you have from game pass and xbox live gold to game pass ultimate, and when your subscription ends, it will cost you the normal price
Thema:

Problem converting live gold subscription to 1$ game pass subscription

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