Problem doubles invoicing

Discus and support Problem doubles invoicing in XBoX on Consoles to solve the problem; I have was invoice twice for the same service while I have that 1 abo gold 10/10/2018 95532117-7d93-4e5a-9954-a9aa9fe05663 Visa ******... Discussion in 'XBoX on Consoles' started by barton99, Oct 13, 2018.

  1. barton99
    barton99 Guest

    Problem doubles invoicing


    I have was invoice twice for the same service while I have that 1 abo gold

    10/10/2018 95532117-7d93-4e5a-9954-a9aa9fe05663

    Visa ****** 6,99 €

    07/10/2018 568016509727868910

    Visa ****** 6,99 €

    :)
     
    barton99, Oct 13, 2018
    #1
  2. pizzaioly
    pizzaioly Guest
    Double invoicing

    In April this year I changed from monthly to annual payment. I just realized you carried on charging me monthly on top of the annual payment. Could you stop the monthly payments and refund the money you took since April. Regards, Yeray
     
    pizzaioly, Oct 13, 2018
    #2
  3. maxen
    maxen Guest
    Double invoicing

    Hello,

    You would need to speak with phone/chat support about this, as we on the forums cannot access billing accounts and they can.

    You can contact them here:

    support.xbox.com/contact-us

    Select either the 'Chat with Xbox Support' or phone option.
     
    maxen, Oct 13, 2018
    #3
  4. Problem doubles invoicing

    ChrisCalvin71, Oct 13, 2018
    #4
  5. Money related service goes to support
     
    HyperVenom523, Nov 3, 2018
    #5
Thema:

Problem doubles invoicing

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