Problem is now progressively getting worse with Free movies 2019 app when I went to launch...

Discus and support Problem is now progressively getting worse with Free movies 2019 app when I went to launch... in XboX Insiders to solve the problem; Xbox Insider Staff I have been exspirienceing a really bad issue now with the Free movies 2019 app when I go to launch the Free movies 2019 app and... Discussion in 'XboX Insiders' started by /u/EmergedJokerd, Jan 12, 2020.

  1. Problem is now progressively getting worse with Free movies 2019 app when I went to launch...


    Xbox Insider Staff I have been exspirienceing a really bad issue now with the Free movies 2019 app when I go to launch the Free movies 2019 app and when I go to pic any movie to watch useing the free movies 2019 app. witch I have a subscription for any movie I try to watch the movies will freeze and stay frozen and won’t continue playing any movies I choose to pic and watch. I have tried restarting my console that didn’t fix the issue so then I tried pressing and holding down the Xbox button on the front of my console until it completely shuts down. then I press the Xbox button on the front of my console to turn it back on when I get to the home screen dashboard I launch the Free movies 2019 app. and when I try to pick a movie to watch the movie still freezes and stays frozen and won’t continue to play the movie the only troubleshooting step that now temporarily fixes the freezing issue with the Free movies 2019 app. is to press the Xbox button on my controller to bring up the guide when the guide comes up I scroll over to where the settings tab is then I go to where it says settings. then I go to where it says console info then I go to where it says reset console while keeping my games and apps. then when I get to the home screen dashboard I launch the Free movies 2019 app. then when I now pic any movie to watch the movie continues to play without getting a freezing screen.

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    /u/EmergedJokerd, Jan 12, 2020
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  2. MrSpock0x4106 Win User

    I can't view my achievement/gamest list and no solution works

    problem just got worse for me. i can't launch any games or apps this morning
  3. Escamillo Win User

    games and apps not working

    Some more info, adding to my above comment:

    As an experiment, I turned off "automatic sign-in", then turned my console off and back on. I exited the sign-in prompt without signing in, and found that all of the squares in the "games" and "TV & movies" sections loaded. I then went to the "my video
    apps" section and launched the Amazon Instant Video app, which launched fine, but asked me to sign-in to Xbox Live, which I did, and the app proceeded to work as normal. I then exited Amazon Instant Video, which took me back to the "my video apps" section,
    from which I launched Netflix, and it worked properly too.

    But I then went back to the main dashboard and found that now that I had signed in, the upper two squares in the right columns of the "games" and "TV & movies" sections no longer loaded (just showed spinning circles, as described in my earlier comment above)
    and then I could no longer load Amazon Instant Video (console gets stuck on a black screen).

    I've tried this twice now and got the same results: it seems that as long as I don't go to the "games" or "TV & movies" sections while signed in, so that I avoid trying to load the problematic squares while I'm signed in, then I can launch the video apps
    from the "my video apps" section (the first app I launch will ask me to sign in, but as long as I then stay within the "my video apps" section, I can launch any app in that section without encountering the black screen problem).
  4. xSpecOpsxMOBSTR Win User

    All purchases with Xbox video have disappeared...

    Little problem here! On the xbox recent update I went to my videos to purchase a movie. All my movies are deleted. I did all that bs stuff xbox told me to do. 3 times now, can't buy no movies,or rent them or stream them.All they did was give me a month free
    live. Wth. Nobody has contacted me back to resolve a solution to this problem. This problem has been going over a month now and I'm getting pretty frustrated now
  5. Xenokai Win User

    Cant Play DVDs smoothly

    The xbox one's dvd playing software "blu ray app" seems to have some kinda problem playing dvd smoothly. It plays blu rays just fine but when it comes to DVDs its very bad, on certain movies the movies it can even begin to have screen tear/screen lag.
    All the movies ive seen develop sync issue also. Alot of people pop a movie in and see it plays and looks aright for a few mins and may tell you theres doesnt do that, but ive found that the problem gets worse as the movie goes on. I guess the good
    news is that its not a faulty console. Sadly it looks like its the app/software, hopefully it will be updated. But right now you are not alone with the dvd playback issues.
  6. destruxxx Win User

    Really, really long load time before match. Why?

    Nevermind, apparently this is a problem on Microsoft's side cause I gave up and went play another game and it wouldn't even launch.... just saw this service notice when I was doing the online troubleshooting guide. Wish I'd seen this earlier. They should
    post this stuff on the dashboard.

    "7/31/2014 12:57:06 AM CST:

    If your Xbox 360 Console is getting stuck on a black screen when trying to launch games or apps, hold tight! We are working toward a fix for the issue right now. Thanks your patience during this time. Check back in half an hour for an update on our progress."
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Problem is now progressively getting worse with Free movies 2019 app when I went to launch...

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