Problem redeeming codes on mobile app

Discus and support Problem redeeming codes on mobile app in XboX Insiders to solve the problem; So I’m currently in the test flight for the mobile app on iOS and with the most recent update to the app every time I try to redeem a code on it I’m... Discussion in 'XboX Insiders' started by /u/Hayvock, Sep 13, 2019.

  1. /u/Hayvock
    /u/Hayvock Guest

    Problem redeeming codes on mobile app


    So I’m currently in the test flight for the mobile app on iOS and with the most recent update to the app every time I try to redeem a code on it I’m told I need to be signed in despite already being signed in on the app.

    submitted by /u/Hayvock
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    /u/Hayvock, Sep 13, 2019
    #1
  2. NeoDan123 Win User

    How do you. Redeem the code for full game nba2k20

    There is 3 places you can redeem a code for a game.

    The website is my preferred way of redeeming codes as it faster to redeem the code.

    The console it self, takes a little longer to type in the code with a controller.

    Xbox mobile app. This one i do not use myself as i prefer the website.
  3. RedCarGamer Win User

    Following error after entering code or any purchase from store: Try that again Something happened on our end. Waiting a bit might help.

    You can also try to redeem it in Xbox App in mobile or Windows10 and see if you come up with the same error code.

    Note: Check before redeem the card if you are connected with the right account.
  4. Itilianm0nst0r Win User

    not able to redeem a game code

    Did you try to redeem throught the console or on the webpage? Sometimes you have to sign in to the microsoft account on a mobile divice or computer log into your account and redeem the code that way. Or try through the smartglass app
  5. MadWol26 Win User

    I redeemed a code but the game won't show up anywhere

    Same problem here. I. pre-ordered FIFA 17, got the code, redeemed it ON the XBOX One mobile app (smartglass). I did this when I was at work so I didn't have to type in the code when I got home. The xbox app is connected to the same account as my home Xbox
    so there should not be any problems as I have done this before. It just doesn't work this time.
  6. XBF Diego M Win User

    Redeem code

    Hi Memo,

    Thank you for coming to the forums. Have you tried redeeming the code online or from the Xbox app? Sign in here
    microsoft.com/redeem and put in the code to the account you want the game applied to.

    Also, download the Xbox app for mobile and try there. Follow these guides for other ways to redeem a code if you have a Windows 10 PC:


    I hope this helps!
Thema:

Problem redeeming codes on mobile app

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