Problem selecting which drive to download games to on Xbox app (PC)

1. which drive are the games installed too, it most likely chose a drive with larger amount of space available like D: or E: if these are available.

2. If it installed to another drive then follow below, no need to open any apps to do this, the following sometimes corrects the folder permissions which is the issue you are having.

3. Go to settings, system, storage, then select "change where content is stored", select the drive you installed the games too, click ok then restart pc.

4. go to settings and then to Apps then apps and features, locate the xbox beta in the list and click on it, then click move then select the drive where the games are installed and it will move the app to that drive and usually sorts the permissions out,
Restart pc and then try.

Like i say this is the only way i can think of to get it to work unless you know how to modify security settings of folders in advanced security.

Hi,

Thank you for your reply. Unfortunately this hasn't fixed the problem for me. When I go to system, then storage and choose where new apps will be saved to, the correct drive is already selected. Which in my case is also D:

So the drive is correct, however when I select to install the game to Drive D: in the Xbox app, it still fails and gives me that error.

oh one sec,

try this:

Problem

You see the following error message when you try to play a Games on Demand game on your Xbox 360:

This disc is unreadable. It may be the wrong region for this console. Match the region of the disc to the console. Clean the disc with a soft cloth. Restart the console. For more help, go to www.xbox.com/support.

This problem can occur if your Xbox 360 console can’t read game files on the hard drive.

Solution

You may be able to resolve this problem by storing the game on a different part of your hard drive. To do this, delete and download the game again. Here’s how:

Select settings, and then select System.

Select Storage, and then select your storage device. For example, select the Xbox 360 Hard Drive.

Select Games and Apps, and then select the Games on Demand game that doesn’t play. Take note of the size.

Select the Games on Demand game, and then select Delete.

Go to the Games Store and download a game demo or other content that is approximately the same size as the Games on Demand title.

Note Game demos are a no-cost way to add content to your hard drive.

Press the Guide button on your controller.

Select Settings, and then select Account.

Select Download History.

Select the Games on Demand game, and then select Download Again.

Once it’s downloaded, play the Games on Demand game.

(note games on demand is downloaded games that where bought)

hope that helps

Hi,

I have just started to download Gears 5 via Game Pass on my D:\ drive which is a HDD. I Have four drives on my PC, two SSD's - which don't have enough space - a 3.5" Internal HDD and an external drive. Both HDD's could be selected for the install.

I can only assume the problem is with your Windows Installation or configuration. Do you have any additional security software running on your PC? What applications launch on your PC along with Windows?

The problem is probably because you selected a different drive than your systemdrive as your default location to save the xbox games to.. But the games services for xbox beta need to be on the systemdrive. So it will not download.

Simply set your default storage device for apps back to your C: drive..

Then restart the download of the gaming services.. Then it will finish..

Then you can change it back to the drive you want the games to install to..

I had the same problem. And this solved it for me.

With Kind Regards,

Tom