Problem with a headset

Discus and support Problem with a headset in XBoX on Consoles to solve the problem; Hi everyone, I have just bought a hedset from easysmx called cool 2000. It is compatible with the xbox one but it doesn't work. If I connect with the... Discussion in 'XBoX on Consoles' started by Nando0201, Jul 12, 2019.

  1. Nando0201
    Nando0201 Guest

    Problem with a headset


    Hi everyone,

    I have just bought a hedset from easysmx called cool 2000. It is compatible with the xbox one but it doesn't work. If I connect with the usb the lights turns off but I can't configure it and it doesn't appear a message that tells me "a headset is detected"
    or something like that. On the other hand, if I connect in the xbox controller it doesn't anything. Finally, it works perfectly on a pc. What can I do? Thanks.

    :)
     
    Nando0201, Jul 12, 2019
    #1
  2. KiNGG STiCkY Win User

    Xbox headset not playing game or party audio but I can still hear myself when I monitor my mic.

    Sounds like a headset or a xbox controller problem ... do u have another controller to try the headset in to see if its the controller that is the problem? Or do u have another headset to plug into the controller to see if the other headset is the problem?
  3. O Corpo Win User

    Turtle Beach static / not working

    Played fallout 4 all day. No headset on, no problems. Put headset on. Problems.
  4. D J B Nando Win User

    Headset hearing problems

  5. XBF Amber M Win User

    Headset Probleme [Translation - Headset problems]

    Hi Enrico7885,

    Thanks for reaching out to us in the forums with this question. I recommend taking a look at the following troubleshooting articles for assistance with your headset being recognized:




    If the problem persists:

    • Try your headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced.
    • Try using a Headset Adapter for compatibility issues.
    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain. If that fails, the controller will
      need to be replaced. To order a replacement, go to the Xbox Online Service Center.

    Try this out and let us know the results.

    I hope that this helps out.
  6. CalGoo Win User

    Can't chat and can't hear others talking when plugging headset into controller

    Quite a while before actually. It was happening with my first headset, so I thought it was the headset causing problems, then ordered a new headset about a week after the problems started happening, then a week to get the headset, so a while before the post.
Thema:

Problem with a headset

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