Problem with cancelling the gamepass

Discus and support Problem with cancelling the gamepass in XBoX on Windows to solve the problem; Ok so my game pass of 1 month ran out and it keeps trying to get the 10 euros it needs to purchase the next month, thing is, im not interested in the... Discussion in 'XBoX on Windows' started by NicolasKowalski Ferroni, Oct 29, 2020.

  1. Problem with cancelling the gamepass


    Ok so my game pass of 1 month ran out and it keeps trying to get the 10 euros it needs to purchase the next month, thing is, im not interested in the gamepass for now, but it won't let me cancel it, it keeps trying to get the money from my account, when
    i go into suscpritions it only says "Pay now" or "Required payment" and I don't want to pay I want to cancel it but it won't show me a Cancel button

    :)
     
    NicolasKowalski Ferroni, Oct 29, 2020
    #1
  2. NicolasKowalski Ferr Win User

    Problem with cancelling the gamepass

    They fixed it after a couple calls!
  3. Smwutches Win User

    Problem with cancelling the gamepass

    You would need to contact support and speak to billing to see if they can cancel it for you. http://support.xbox.com/contact-us When you purchase a subscription through
    Xbox, it starts a recurring subscription. If you don't turn off auto-renewal before it ends, a new subscription will start. If they are unable to charge you, your account is suspended until the balance is paid off.
  4. Farkas David01 Win User

    Xbox live canceled

    Gamepass Ultimate includes Xbox Live gold and Gamepass. So if you cancel Gamepass Ultimate you cancel your gold too.
  5. [Farscape] Win User

    xbox live

    it clearly states when you upgrade to gamepass ultimate that any remaining gold time is converted to gamepass ultimate so when you cancelled gamepass ultimate it cancels the lot.
  6. DanMen334 Win User

    Xbox Game Pass Ultimate

    you may not cancel gamepass also take away your spotify, I recommend you end the month of gamepass and cancel
Thema:

Problem with cancelling the gamepass

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