Problem with currency on account

Discus and support Problem with currency on account in XBoX on Consoles to solve the problem; My problem is that I live in Ireland and the country deals in euro but my account uses pounds and so I cannot buy a 10euro or 20euro card etc and use... Discussion in 'XBoX on Consoles' started by JamesCroke, Jun 8, 2014.

  1. JamesCroke
    JamesCroke Guest

    Problem with currency on account


    My problem is that I live in Ireland and the country deals in euro but my account uses pounds and so I cannot buy a 10euro or 20euro card etc and use it, so I was wondering because my region on my Xbox one is set to Ireland and I use for example a 10euro
    code and it works will it change my currency on my 360 to euro?

    :)
     
    JamesCroke, Jun 8, 2014
    #1
  2. Account currency problem

    I live in South Africa and want to purchase items via Xbox store.

    My region an language is correct on console, also on Microsoft account.

    But Billing information stays in dollar $ US). I cannot get it to change to South African Rand.

    I cannot update my billing info because it asks for a US address.

    Please help
     
    FreeHunter223, Jun 8, 2014
    #2
  3. maxen
    maxen Guest
    Problem with currency

    It sounds like you might be looking at the US marketplace. Also, if this is on the web, currency is not currently supported by the Marketplace website, so please try doing this from the console, where the prices should show in the correct currency.
     
    maxen, Jun 8, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Problem with currency on account

    No. The gift cards can only be used for the region they are made for. If you do not actually live in Ireland, you would need to migrate your account region to the correct region so you can use your local currency. Otherwise you will have to purchase gift
    cards in pounds.
     
    Smwutches, Jun 8, 2014
    #4
  5. Smwutches Win User

    Problem with currency on account

    No. The gift cards can only be used for the region they are made for. If you do not actually live in Ireland, you would need to migrate your account region to the correct region so you can use your local currency. Otherwise you will have to purchase gift
    cards in pounds.
  6. Royvin Win User

    Microsoft Account Currency Problem

  7. Smwutches Win User

    Microsoft Account Currency Problem

    It's a feature that hasn't been made available on the website yet.
  8. Malacath Win User

    Gives me no option to pay with my MS points?

    Do the region settings on your console match the currency you have in your Microsoft account?

    I read on the forums a thread where someone else had this problem and they fixed it by changing the region settings on the xbox to match the currency in their Microsoft account.
  9. Smwutches Win User

    Problem with currency

    If the full game is not showing on the console, then that means it is not available for purchase from your region. The marketplace on the console will have everything that is available in your region.

    There is no way to convert your local currency to USD.
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Problem with currency on account

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