Problem with Game Headsets

Discus and support Problem with Game Headsets in XboX Insiders to solve the problem; Ok I’ve been having major issues with my game headset within the last two updates. I have a A50 Game Headset and the sound has been going in and out... Discussion in 'XboX Insiders' started by /u/Gundam24, Jun 14, 2019.

  1. /u/Gundam24
    /u/Gundam24 Guest

    Problem with Game Headsets


    Ok I’ve been having major issues with my game headset within the last two updates.

    I have a A50 Game Headset and the sound has been going in and out with static every now and then. But the biggest problem is my friends can here me talk but I can’t hear them. Like it happens at random times and its super annoying and needs to be fix. I have literally tried everything to fix the problem, but nothing is working except for some strange reason when I went to settings and went to Devices & Accessories then I went to Xbox Wireless Controller and press A on the three dots (***) then went down to buzz my controller 3 times and press A on Turn on Copilot and the sound came back but it’s all messed up and now there’s an echo whenever my friends talk. So, I had to readjust everything for the sound, but the echo is still there.

    I tried using my headset with the other 3 Xbox One S that I got, and everything worked like is supposed to. So, I know it’s a problem with being part of the Preview Alpha Skip-Ahead with Xbox One X.

    submitted by /u/Gundam24
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    /u/Gundam24, Jun 14, 2019
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  2. Bert1967 Win User

    Kinnect in game chat on crossplay

    It works fine with a headset its only when your in game chat rather than a party chat whoever is using the Kinnect cannot be heard by the others on cross platform but mic and headset no work problems. My friend has the Kinnect but no headset there in lies
    the problems.
  3. KiNGG STiCkY Win User

    Xbox headset not playing game or party audio but I can still hear myself when I monitor my mic.

    Sounds like a headset or a xbox controller problem ... do u have another controller to try the headset in to see if its the controller that is the problem? Or do u have another headset to plug into the controller to see if the other headset is the problem?
  4. O Corpo Win User

    Turtle Beach static / not working

    Played fallout 4 all day. No headset on, no problems. Put headset on. Problems.
  5. NiteTimeOwl3533 Win User

    Turtle beach gaming headset no sound

    I have had similar problems with the turtle beach gaming headset.
  6. XBF Amber M Win User

    Headset Probleme [Translation - Headset problems]

    Hi Enrico7885,

    Thanks for reaching out to us in the forums with this question. I recommend taking a look at the following troubleshooting articles for assistance with your headset being recognized:




    If the problem persists:

    • Try your headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced.
    • Try using a Headset Adapter for compatibility issues.
    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain. If that fails, the controller will
      need to be replaced. To order a replacement, go to the Xbox Online Service Center.

    Try this out and let us know the results.

    I hope that this helps out.
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Problem with Game Headsets

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