Problem with my Microsoft account?

Discus and support Problem with my Microsoft account? in XBoX Accessibility to solve the problem; Hi - extreme newbie here. I'm having a recent problem where I can only sign in with one controller. When my son tries to turn his on as well it says... Discussion in 'XBoX Accessibility' started by KatrinaV-C, Jul 4, 2019.

  1. KatrinaV-C
    KatrinaV-C Guest

    Problem with my Microsoft account?


    Hi - extreme newbie here. I'm having a recent problem where I can only sign in with one controller. When my son tries to turn his on as well it says there is a problem. Fix it online then come back.

    When I sign in to my Microsoft live account there doesn't seem to be anything wrong??

    Any help would be appreciated.

    :)
     
    KatrinaV-C, Jul 4, 2019
    #1
  2. Gundownkide3649 Win User

    Problem with my Microsoft account?

    Will you please get off the computer and pick up the phone and call me so I can explain something to you
  3. KatrinaV-C Win User

    Problem with my Microsoft account?

    Hi, thanks for your response,

    the exact message is -

    Fix this on the web. There is a problem with your account. Fix it at account.live.com, then come back to sign in.

    We can sign in as me, add a guest, but can't sign in as either of my sons names.

    It doesn't seem to be a specific controller issue?

    they had all been working fine previously.

    Kat
  4. Daft Badger Win User

    problems with my microsoft points

    You would be better of posting in the rewards section here
    forums.xbox.com/.../29.aspx


    Is it posible that the points your seeing on your rewards page is the amount you've earnt since joining the program?
  5. THANOS OPRESSOR Win User

    Problem with my Microsoft account?

    Probably to enter another control needs another account, make an account with the name of your child.
  6. Gundownkide3649 Win User

    Problem with my Microsoft account?

    Trying to find my $25 gold card credit
Thema:

Problem with my Microsoft account?

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