Problem with payment for Xbox game pass ultimate.

Discus and support Problem with payment for Xbox game pass ultimate. in XBoX Sales and Promo to solve the problem; Hello, maybe u have the same problem when u try to buy subscription Xbox game pass ultimate. I have active "Xbox live gold", "Xbox game pass for... Discussion in 'XBoX Sales and Promo' started by TyKriss, Jan 11, 2021.

  1. TyKriss
    TyKriss Guest

    Problem with payment for Xbox game pass ultimate.


    Hello, maybe u have the same problem when u try to buy subscription Xbox game pass ultimate. I have active "Xbox live gold", "Xbox game pass for consoel", "Xbox game pass for PC" and when i want buy game pass ultimate with actual promotion i get window
    with message"we are unable to process to process your payment". I bought all subscription today, all the time with the same type of payment, everything goes perfect and now this error make problem for me. Can u help me with this?

    :)
     
    TyKriss, Jan 11, 2021
    #1
  2. Fl0ydPinkert0n Win User

    payment and billing

    When you added the one month of Game Pass Ultimate, Microsoft converted your existing year of Xbox Live to Game Pass Ultimate. It became 1 subscription.

    Xbox Live and Game Pass are two separate subscription, but Xbox Live and Game Pass Ultimate basically get merged into one.

    In other words, when you thought you were cancelling the Game Pass Ultimate, it cancelled the Xbox Live remainder too.

    Also, the steps for removing a payment option are on the following site:

    https://support.microsoft.com/en-ca...-account-change-payment-method-or-credit-card
  3. RandyAU93 Win User

    xbox live

    Keep in mind that Xbox Game Pass Ultimate includes Xbox Live Gold, Game Pass Console and Game Pass PC. So when your GP Ultimate subscription renews, that will keep you playing online. You'll be fine as long as that subscription payment goes through without
    issue.
  4. XBF Leo G Win User

    error when upgrade game pass

    Hello mohammedbalawi,

    Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Are you attempting to get

    Xbox Game Pass Ultimate
    , purchase Xbox Game Pass or convert your Xbox Live Gold to Xbox Game Pass Ultimate? Do you have any

    past due subscriptions
    ? Are you getting this error on a Xbox One or Windows 10 computer? Be sure to let us know the results!
  5. AngelObullets Win User

    Xbox Live Gold vs Xbox Game Pass

    Hi there

    You can always go for Xbox games pass ultimate which is both together and works with the pc as well in one simple payment instead of 2 separate payments
  6. LadiesLovePrince Win User

    XBOX Game Pass subscription error

    My payment did go through. On the Microsoft website I have game pass ultimate as a subscription but just not in the XBOX App.
Thema:

Problem with payment for Xbox game pass ultimate.

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