Problem with payment of xbox game pass for pc

Discus and support Problem with payment of xbox game pass for pc in XBoX Sales and Promo to solve the problem; I'm trying to pay xbox game pass for pc. Immediately began to give an error, as in the screenshot, only the date was different. [img] Then a notice... Discussion in 'XBoX Sales and Promo' started by ЕвгенийГавриловец, Jun 14, 2019 at 6:52 AM.

  1. Problem with payment of xbox game pass for pc


    I'm trying to pay xbox game pass for pc. Immediately began to give an error, as in the screenshot, only the date was different.


    Problem with payment of xbox game pass for pc [​IMG]


    Then a notice arrived that the money was written off.


    Problem with payment of xbox game pass for pc [​IMG]


    The game pass has not been activated, but now offers to buy a month for $ 5. When you try to pay, it gives the same error. I tried to pay with different cards and paypal account. The result is the same.

    :)
     
    ЕвгенийГавриловец, Jun 14, 2019 at 6:52 AM
    #1
  2. XBF Brad A Win User

    Problem with payment of xbox game pass for pc

    Hi There,

    With this issue, you will need to contact support.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  3. CQQT Win User

    Problem with payment of xbox game pass for pc

    did u try paying on a different device?
  4. emirhansoy Win User

    Game pass

    Im on pc and it seems the other 2 payments are being refunded but i still dont have the game pass
  5. XBF Leo G Win User

    Game Pass PC error with pricing

    Hello CadenzProduxion,

    Thank you for posting on the Xbox forums. The Xbox Game Pass and
    Xbox Game Pass on PC
    are two different subscriptions. If you cancel your Xbox Game Pass, it will not change the error with purchasing Xbox Game Pass on PC. The Xbox Game Pass subscription will give you access to Xbox Play Anywhere games that you can use
    on your computer. Xbox Game Pass on PC will give you access to the Xbox Play Anywhere games, and other PC games that are not available on the standard Xbox Game Pass subscription. Have you recently purchased and cancelled Xbox Game Pass for PC. This offer
    is only available for customers that have never owned Xbox Game Pass on PC. If you meet the criteria for the discount on the subscription, we suggest reaching out to our
    Xbox Support Team to investigate the billing section of your account. We will provide steps on how to contact the support team. Be sure to let us know the results!

    How to contact the Xbox Support Team:

    1. Click the support team link we provided
    2. Select Billing & accounts in the category area
    3. Select See other options
    4. Select Payment & billing
    5. Select Show contact options
    6. Choose your preferred method of contact
  6. Kakaia Insider Win User

    PC Games are in "Xbox Game Pass" but aren't in "Xbox Game Pass PC"

    Games like Borderlands 2 or Minecraft can be install if I had a xbox one but to PC I can't (xbox game pass PC) !! Why ?!

    Why ?
    Tve Xbox Game Pass from console its different from the Xbox Game Pass on PC!

    Some games are exclusive for console and others for PC.

    Btw remember tha Xbox Game Pass on PC it's just started, so you will see more and more games will be add on Game Pass.

    Regards!

    But Borderlands and Minecraft were always exclusive for PC (for years)... but for MS and "Game Pass" both are exclusive for Console ! 🤔
Thema:

Problem with payment of xbox game pass for pc

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