Problem with payment of xbox game pass for pc

Discus and support Problem with payment of xbox game pass for pc in XBoX Sales and Promo to solve the problem; I'm trying to pay xbox game pass for pc. Immediately began to give an error, as in the screenshot, only the date was different. [img] Then a notice... Discussion in 'XBoX Sales and Promo' started by ЕвгенийГавриловец, Jun 14, 2019.

  1. Problem with payment of xbox game pass for pc


    I'm trying to pay xbox game pass for pc. Immediately began to give an error, as in the screenshot, only the date was different.


    Problem with payment of xbox game pass for pc [​IMG]


    Then a notice arrived that the money was written off.


    Problem with payment of xbox game pass for pc [​IMG]


    The game pass has not been activated, but now offers to buy a month for $ 5. When you try to pay, it gives the same error. I tried to pay with different cards and paypal account. The result is the same.

    :)
     
    ЕвгенийГавриловец, Jun 14, 2019
    #1
  2. XBF Brad A Win User

    Problem with payment of xbox game pass for pc

    Hi There,

    With this issue, you will need to contact support.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  3. CQQT Win User

    Problem with payment of xbox game pass for pc

    did u try paying on a different device?
  4. Njal the Blue Win User

    What do I need for xbox game pass ?

    Now it all depends on what you are gaming on. If you are only using a PC, you will only need Game Pass PC (beta) Your PC will need to be running the latest Windows 10 update of 1903. If it can't install, then your PC doesn't meet the minimum standard.

    If you are gaming on a console, signing up for Game Pass Ultimate is the cheapest option, as it gives you Game Pass and Xbox Live Gold in one cheaper package, with the bonus of Game Pass PC (beta) thrown in.

    You will need a valid payment method (as stated) credit/debit card etc for the reoccurring monthly payments.
  5. Maximiliano R Win User

    Problems with advance payment for xbox game pass for PC

    He says it can't be canceled if it's not paid.
    This is understood, but in the application it clearly says that the 18 is renewed, not the 11.
    Also just going to cancel today, 12 of the same month, you open it on the 18th, and why would I have to pay 3600 clp?
    And what happens if I don't pay it? If the 18 is renewed and the silver is not there, everything is erased, I can not use something or what?
  6. XBF Ezra G Win User

    Problems with advance payment for xbox game pass for PC

    Hi Maximiliano,

    Thanks for your post. I understand you are experiencing an issue with billing for your Xbox Game Pass for PC subscription. If you have a past due amount on your subscription, check out this article:

    Xbox Subscription - Past Due Balance
    .

    If you are seeking to cancel your subscription, you may also want to view this article:

    Cancel a Subscription - Xbox
    .

    I hope this helps.
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Problem with payment of xbox game pass for pc

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