Problem with playing games

Discus and support Problem with playing games in XBoX on Consoles to solve the problem; I pay £10.99 per month for xbox game pass ultimate and it wont play games such as Fortnite. The system directs me to a screen to purchase xbox game... Discussion in 'XBoX on Consoles' started by J walshWalsh, Mar 21, 2020.

  1. J walshWalsh
    J walshWalsh Guest

    Problem with playing games


    I pay £10.99 per month for xbox game pass ultimate and it wont play games such as Fortnite. The system directs me to a screen to purchase xbox game pass ultimate eventhough i already have it. I have tried to cancel the current subscription and purchase it
    again but i just get an error code.

    Does anybody know what the problem is and how to resolve it?

    Thanks

    :)
     
    J walshWalsh, Mar 21, 2020
    #1
  2. Ambassador Kingz Win User

    Problems playing a game

    Hey there, this error has been know to associate with a crashing issue where the dashboard couldn't load after a game crashed. To fix this Power Cycle - Instructions
    here
    . Press and hold the Xbox Logo on your console for about 8-10 seconds until the console shuts off.

    As for the disc, ensure it is clean and free of damage. Then attempt to use it again. If your still having issues, please let us know what game disc is specifically being used and you might follow her
    exact steps that lead up to this problem.
  3. Safinn-DEBE5465-69BB Win User

    Playing Game Problem

    Any idea anyone?

    Just read online that the old Hitachi drives are the ones causing the problem not reading the disks.
  4. Ishan8123 Win User

    Problem playing games?

  5. Sanmans Win User

    Problem playing games?

    Keep trying to launch your game or go under network settings, and view xbox network status from that page.

    If you go offline under network settings, your game should launch in offline mode.
  6. Sanmans Win User

    Problem playing games?

    Hi our teams are investigating issues with Xbox Live, including launching games. https://t.co/PzAdjUFMJj
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Problem with playing games

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