Problem with the $12.50 3 month deal

Discus and support Problem with the $12.50 3 month deal in XBoX Sales and Promo to solve the problem; So i tried to buy the $12.50 deal thursday and Friday, and i do have 30 dollars. However, every time i try to buy it, it asks me “how i would like to... Discussion in 'XBoX Sales and Promo' started by SIR Bumpaous, May 7, 2019.

  1. SIR Bumpaous
    SIR Bumpaous Guest

    Problem with the $12.50 3 month deal


    So i tried to buy the $12.50 deal thursday and Friday, and i do have 30 dollars. However, every time i try to buy it, it asks me “how i would like to pay the rest”.

    I definitely have enough money for it, why is it tell me i need more? The original deal is $25. So i could afford even that!

    Why is it tell me i cant afford a $12 deal when i have $30 in balance?

    :)
     
    SIR Bumpaous, May 7, 2019
    #1
  2. Queen of Misery Win User

    Problem with the $12.50 3 month deal

    Sorry to hear that. Are you sure you're selecting the correct subscription?
  3. XBF Steven R Win User

    Problem with the $12.50 3 month deal

    Hey there
    SIR Bumpaous
    ,

    Thanks for reaching out to the Community for support on this issue.

    I can totally see how missing out on this cool promotion could be concerning.

    The
    best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select
    See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.

    Thanks !
  4. SIR Bumpaous Win User

    Problem with the $12.50 3 month deal

    How do i actually go about doing that? I contacted the support team on twitter through DM and directed post and never got an answer.

    as for this website, everything seems to be hiding from me.

    it took me thirty minutes just to find out where to post about my problem. When i clicked on support the first time, i didnt see any “contact us”. When i saw “contact support” i figured thats what that was, but it brought me to “commonly asked questions”
    and not support.
  5. MasTerKi3Z Win User

    Problem with the $12.50 3 month deal

    When something like this happens you have to talk to Xbox support, they can solve a problem like this
  6. SIR Bumpaous Win User

    Problem with the $12.50 3 month deal

    I am sure. I have a short clip and screenshot of it telling me i need to pay the rest.

    Essentially locking me out of the transaction unless i fork over a credit/debit card to the account.
Thema:

Problem with the $12.50 3 month deal

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