Problem with Xbox Live Gold

Discus and support Problem with Xbox Live Gold in XBoX Accessibility to solve the problem; My son has a subscription to Xbox Live Gold (I checked the subscription status and we're current - last payment was on June 2nd) But when he tries to... Discussion in 'XBoX Accessibility' started by OminousSphere61, Jun 19, 2019.

  1. Problem with Xbox Live Gold


    My son has a subscription to Xbox Live Gold (I checked the subscription status and we're current - last payment was on June 2nd)

    But when he tries to join a party or join a party he gets sent to a "pick a plan" screen, telling him he can either join Xbox Live Gold for $9.99 a month or Xbox Game Pass Ultimate for $1.00 a month.

    So far we've tried rebooting the system (including unplugging it and letting sit for a minute), deleting his account and reentering and resetting the system. The network connection looks good too - it says we have an Open Nat connection.

    Also, his sisters have their own Xbox and their Xbox live connection is working fine, so it can't be anything to do with our internet connection.

    It's been this way since last night and he's obviously getting frustrated.

    :)
     
    OminousSphere61, Jun 19, 2019
    #1
  2. logrant710 Win User

    Prepaid code problems

    Also have the same problem with my 48 hour xbox live gold trial and my 14 day xbox live gold trial.
  3. UnreadGull8 Win User

    Xbox Live Issues

    Hi i have problem because on my account where I have xbox live gold and xbox live without gold there seems to be a problem with signing in to xbox and I don't have Internet on those accounts whereas on my sisters account where she doesn't have xbox live
    there is no problem and Internet works fine. The error code is 8015820A
  4. quavo97Gang Win User

    Xbox Live Gold Code

    Hey xbox live i have a problem with play online but my xbox live gold is paid for 2/18/2019 why it still telling me to pay for gold ?
  5. MDG o CROWN o Win User

    Why we need xbox live for free games?

    the problem is the maintenance of the servers so if necessary the xbox live gold
  6. kypstahz Win User

    8c320008

    could the problem be the free xbox live gold weekend thing?
Thema:

Problem with Xbox Live Gold

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