Problem with Xbox Series X controller after migrating to new computer

Discus and support Problem with Xbox Series X controller after migrating to new computer in XBoX on Windows to solve the problem; I have Xbox Series X controller, with firmware version 5.5.2641. I've been using it for some time on my old computer with Windows 10 v1909. It was... Discussion in 'XBoX on Windows' started by Karls0, May 14, 2021.

  1. Karls0
    Karls0 Guest

    Problem with Xbox Series X controller after migrating to new computer


    I have Xbox Series X controller, with firmware version 5.5.2641. I've been using it for some time on my old computer with Windows 10 v1909. It was totally solid and stable, I really enjoyed playing with this great device and could hardly indicate even single problem. I prefer it's shape over all this DS-like controllers. However, I switched to new computer, with Windows 20H2 and it started...

    The connection is highly unstable. In the best case it can hold maybe 15 min without disconnect. Usually pressing "A" button reconnect it immediately. I have all Windows update installed, including optional. I've tried reflashing firmware with Xbox Accessories app, reconnecting the controller many times, including removing it manually from device manager - nothing helped. Could you assist me how to fix the issue? I connect exactly the same way, as on previous PC, via Bluetooth and I would prefer to stay with this method, as I don't use more than one controller at once, nor use microphone input. On previous PC I didn't noticed any negative aspects of this method, no disconnecting, no lags.

    I hope you will assist me to figure out it. Waiting for your suggestions!

    :)
     
    Karls0, May 14, 2021
    #1
  2. Karls0 Win User

    Problem with Xbox Series X controller after migrating to new computer

    I'm sorry to said, but none of the links have the solution. It's still under warranty, so I can request replacement but I believe it would not change anything. As is said, on my old computer it worked correctly. The same controller, the same firmware version. Also no update is available, I have latest software, both windows and controller. It looks definitely like Windows 20H2 problem, but I need your help to find the exact origin of this instability.
  3. XBF Houmaidi O Win User

    Problem with Xbox Series X controller after migrating to new computer

    Hello @Karls0!

    With controller issues like these, I would recommend checking Troubleshoot your Xbox Wireless Controller | Xbox Support article as it contains some solutions for the disconnecting issues. Also, if you haven't already, you can Update your Xbox Wireless Controller | Xbox Support as it might be the cause of the dysconnectivity.

    However, if you are still encountering issues after trying all the previous solutions, you can Request an Xbox controller replacement | Xbox Support if its still under warranty.
  4. XBF Ihssane Z Win User

    Did the xbox series controller works on xbox one fat?

    Xbox Series X|S controllers are fully compatible with the Xbox One, One S and One X. Also the Xbox One controllers work on the new Series consoles.
  5. Obsessive Power Win User

    compatibilidad de controles xbox series con xbox one FAT?

    Hi,

    Xbox Series X|S controllers are fully compatible with the Xbox One, One S and One X. Xbox One controllers also work on the new Series consoles.
  6. CCN_HsK Win User

    Xbox Series X type-c port?

    On the video, Xbox Series X has USB type A only.

    The new controller, I think is type-A (Xbox Series X) to type-c (controller). (Elite2 is a to c usb)
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Problem with Xbox Series X controller after migrating to new computer

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