PROBLEMA GAME PASS

Discus and support PROBLEMA GAME PASS in XBoX Games and Apps to solve the problem; estoy suscrito al game pass de pc y al abrir la aplicación con cualquiera de mis dos cuentas microsoft, la aplicación me dice que compre el game pass... Discussion in 'XBoX Games and Apps' started by albertocarrasco1, Sep 17, 2020 at 4:12 AM.

  1. PROBLEMA GAME PASS


    estoy suscrito al game pass de pc y al abrir la aplicación con cualquiera de mis dos cuentas microsoft, la aplicación me dice que compre el game pass como si no lo tuviera y no me deja descargar juegos.

    [Translation-I am subscribed to the pc game pass and when I open the application with either of my two microsoft accounts, the application tells me to buy the game pass as if I didn't have it and it won't let me download games.]

    :)
     
    albertocarrasco1, Sep 17, 2020 at 4:12 AM
    #1
  2. albertocarrasco1 Win User

    PROBLEMA GAME PASS

    It doesn't work on the account that owns the subscription, it doesn't work on the other account.

    It has been working on both accounts since march, so I don't that is the problem

    The problem is that the pc aplication doesn't recognise that I already have the subscription on the account I am logged in (the one that owns the subscription)
  3. XBF Brad A Win User

    PROBLEMA GAME PASS

    Hi Alberto,

    Thanks for reaching out to the forums. We see you have an issue with game pass for PC. You need to be logged in with the account that owns the subscription. It will not work on other accounts that don't have the subscription. Let us know if you need anything
    more.

    Thanks,

    Brad
  4. XBF Ezra G Win User

    Problema con game pass[Problema con game pass]

    Hi ocarruiz6,

    Thank you for your post. I understand you are experiencing an issue with a recent subscription you redeemed from a pre-paid code. Please check your

    Order History
    and view your
    Subscriptions
    if the subscription does not appear please try redeeming your code again. For any issues redeeming your code, visit:

    Troubleshoot gift card and code issues
    .

    I hope this helps.
  5. {Parity} Win User

    : Problema con game pass

    If your account is showing past due on the GamePass ultimate subscription you will need to clear that up before you can do anything.

    Use this link to contact Xbox Support https://beta.support.xbox.com/contact-us
  6. gesufrog436 Win User

    Xbox gamesharing not working

    Ragazzi o un problema con una condivisione del profilo. Non mi fa scaricare i giochi dal game pass

    -[Translation - Guys or a problem with a profile sharing.
    It doesn't let me download games from the game pass]
Thema:

PROBLEMA GAME PASS

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