Problems buying a game on xbox one

Discus and support Problems buying a game on xbox one in XBoX Sales and Promo to solve the problem; Whenever i try to buy a game it says Try that again Something happened on our end. Waiting a bit might help, ive tried holding the power button until... Discussion in 'XBoX Sales and Promo' started by AdrianC4, Jul 26, 2019.

  1. AdrianC4
    AdrianC4 Guest

    Problems buying a game on xbox one


    Whenever i try to buy a game it says Try that again Something happened on our end. Waiting a bit might help, ive tried holding the power button until it shuts down and it just comes back

    :)
     
    AdrianC4, Jul 26, 2019
    #1
  2. onyxishere Win User

    Problem in buying xbox one with game

    Just wanted to add to the comments above. You should never post codes on the forums. Even though the replies above are correct, if you were to post a code that there was nothing wrong with then someone else would take it and use it. You would then be
    out a code.
  3. M3tal Daz3 Win User

    Problem in buying xbox one with game

    In the card is clearly written that the card expired in 31/12/2016.

    You should contact your retailer nd ask for a refund.
  4. XBF Leo G Win User

    Problems buying a game on xbox one

    Hello AdrianC4,

    Thank you for posting on the Xbox forums. We understand that you are unable to complete a purchase on your Xbox One due to an internal error. We have

    a service alert
    that is affecting purchasing items and content usage. We are working diligently to resolve this issue. We suggest waiting for a little while and then

    power cycling
    the console by holding down the power button on the console for ten seconds. We hope this helps!
  5. SA1NT 0F LI3S Win User

    Problems buying a game on xbox one

    I think there’s something going on with the store services
  6. PalmettoBling Win User

    Problems buying a game on xbox one

    I would recommend checking your Payment Options on your
    Microsoft Account page
    under Payments & Billing. Make sure they're up to date and not expired. If there are any errors with them, they should also be listed there.

    If those look good, where are you trying to purchase the game? On Xbox.com or on the console? What game is it?

    But, I just checked to link to the
    Locales FAQ about your console to make sure your account and region match
    , and I see right now there is a current
    Service Alert listed, which is likely the cause for your issue.
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Problems buying a game on xbox one

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