Problems converting to Ultimate...

Discus and support Problems converting to Ultimate... in XBoX Sales and Promo to solve the problem; Hi, maybe someone has the same problem and I don't know what to do...I'm trying to convert to ultimate since Monday. [img] Every time I get this... Discussion in 'XBoX Sales and Promo' started by Vollnupsi, Jun 15, 2019.

  1. Vollnupsi
    Vollnupsi Guest

    Problems converting to Ultimate...


    Hi,

    maybe someone has the same problem and I don't know what to do...I'm trying to convert to ultimate since Monday.


    Problems converting to Ultimate... [​IMG]


    Every time I get this code.

    Whats the problem...

    Pls help

    :)
     
    Vollnupsi, Jun 15, 2019
    #1
  2. WPAK Win User

    Problems converting to Ultimate...

    Hi there,

    can you double check if all information like payment information is correct at
    http://account.microsoft.com

    Also check if it shows any issues at the subscriptions section on that page.

    After that also check the transactions section to see if it shows any information on the failed attempts.

    If all shows ok and you still are receiving this error it might be best to contact Xbox Support via Phone or Chat at
    http://support.xbox.com/contact-us

    Let us know the results
  3. DrifterX22 Win User

    Prepaid Xbox Live Gold wants to convert to ultimate, WHY?

    If you converted gold to ultimate what you already had banked was converted 1-1. Once converted if you buy gold only that is then converted to what it is worth in ultimate time; gold is reduced as it costs less overall than ultimate.
  4. Smwutches Win User

    Xbox game pass ultimate

    The gold was converted to Game Pass Ultimate so it won't charge separately for Gold. It's been converted to the Ultimate subscription.
  5. Smwutches Win User

    Xbox Live Gold

    It will convert to Game Pass Ultimate, but as 2 months of Ultimate. The Gold would be converted based on price rather than time.
  6. Njal the Blue Win User

    Xbox Game Pass Ultimate

    In short, once you have converted to Game Pass Ultimate, your Xbox Live Gold will be converted to Game Pass Ultimate. If you cancel, you will lose that converted Xbox Live Gold.
Thema:

Problems converting to Ultimate...

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