Problems logging into Xbox Live

Discus and support Problems logging into Xbox Live in XBoX Accessibility to solve the problem; I'm having problems logging into Xbox live. The problem started last night. I've checked my internet connection and multiplayer connection which all... Discussion in 'XBoX Accessibility' started by PRIMAL C4, Jun 23, 2019.

  1. PRIMAL C4
    PRIMAL C4 Guest

    Problems logging into Xbox Live


    I'm having problems logging into Xbox live. The problem started last night. I've checked my internet connection and multiplayer connection which all checked good, and my NAT type is open. I've done a hard reset of xbox, modem and router. I
    run a wired connection. I read on other posts to remove the accounts, reset device and add the accounts. After I removed the accounts, the xbox will not let me add any accounts back. I get the busy circle and then it goes back to the "Who are you?" menu. So
    now I'm really up a creek. Any suggestions???

    :)
     
    PRIMAL C4, Jun 23, 2019
    #1
  2. Miss Portia Win User

    PRoblem logging in to xbox live!!!!!!!!!!!!!!!!!!!!

    Hey there Lego - Unfortunately due to the randomized information your nephew entered, I believe that the Windows LIVE ID team is correct in that the only available course of action in this case would be to create a new account. I'm sorry we couldn't help
    more!
  3. PRIMAL C4 Win User

    Problems logging into Xbox Live

    I've tried my wireless and a different cable. The internet is work because I can still run the Hulu and Amazon music apps. Last night I was running the network connection test which showed everything as good but then I would click on Connect to Xbox Live
    and I would get a message I was not connected to the internet. I'm about ready to move all the hard drive data to my external and reset the device.
  4. PRIMAL C4 Win User

    Problems logging into Xbox Live

    Yes, I'm getting the same error. I can't add my account. The screen will show the busy circle and go back to the Who are you scree. I'm about ready to move all the hard drive data to my external drive and reset the Xbox.
  5. XBF Crystal P Win User

    Problems logging into Xbox Live

    Hi there Primal,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with adding your profile to the Xbox console. I recommend to try:

    • Different Ethernet cable
    • Try using the Wireless network

    If the issue persists, try a different network for troubleshooting purposes. This will help isolate if it is an internet connection issue.

    Try this and let us know the results.
  6. DrifterX22 Win User

    Problems logging into Xbox Live

    There has been issues in the last few hours but according to the service status all should be good n ow.

    Services


    • [​IMG]
      Normal

      Xbox Live Core Services

      Signing in; creating, managing, or recovering an account; search


    • [​IMG]
      Normal

      Purchase and Content Usage

      Buying items, redeeming codes, or downloading purchases


    • [​IMG]
      Normal

      TV, Music and Video

      Live TV; Groove or Movies & TV video store, including browsing, purchasing, downloading, and streaming


    • [​IMG]
      Normal

      Social and Gaming

      In-game matchmaking, cloud storage, finding friends, Game DVR, leaderboards, avatar editing, or pictures

    Games

    [​IMG]
    Normal

    All games are operating normally.

    Website

    [*]

    [​IMG]
    Normal

    Website

    Web search, forums, help content, or Xbox.com availability

    Apps

    [​IMG]
    Normal

    All apps are operating normally.
Thema:

Problems logging into Xbox Live

Loading...
  1. Problems logging into Xbox Live - Similar Threads - Problems logging Live

  2. Problems logging onto Xbox Live playing 360 games on Xbox 1

    in XBoX on Consoles
    Problems logging onto Xbox Live playing 360 games on Xbox 1: I have an xbox one and when I play xbox 360 games I cant log on to my xbox live. It tells me the password isnt correct but I know it is. So I’m not able to play the 360 games to the fullest...
  3. Problem when logging in to xbox live (0x87DD0005)

    in XBoX Games and Apps
    Problem when logging in to xbox live (0x87DD0005): Hello, I want to play the hello neighbor title in windows 10, when I start the title and enter with my xbox live account, a warning sign 0x87DD0005 appears, when trying again, it keeps happening....
  4. Problemas al iniciar sesión en xbox live [Translation-Problems when logging in to Xbox Live]

    in XBoX Games and Apps
    Problemas al iniciar sesión en xbox live [Translation-Problems when logging in to Xbox Live]: tengo un problema al iniciar sesión en xbox live ya que se me empieza a trabar el juego y se sale pero cuando dejo el juego sin conectar a xbox el juego me va fluido. Necesito de su ayuda!!!...
  5. Anyone with problem to log in Xbox Live?

    in XBoX Accessibility
    Anyone with problem to log in Xbox Live?: I'm having some trouble when trying to log in Xbox live, anyone else? When I check connection it tells me I have 100% packet loss, any advice? P.S. Sorry for bad english....
  6. 'Problem with credentials' Xbox Live Log In Problem

    in XBoX on Consoles
    'Problem with credentials' Xbox Live Log In Problem: I'm trying to create an Xbox Live account for my son but, when I try to create one using my email address, Microsoft Live password etc I get an error message telling me that there is 'a problem...
  7. problems staying logged in with xbox live on the xbox 360

    in XBoX on Consoles
    problems staying logged in with xbox live on the xbox 360: my xbox live account keeps logging out on my xbox 360 df3c9644-8643-4221-938d-02b2c88b1147
  8. windows 10 xbox live logging in problem

    in XBoX on Consoles
    windows 10 xbox live logging in problem: I'm korean user and I can't log in to xbox live service (0x8015DC0D) I can't even access my xbox profile right now I tried every '***' thing to fix this. so please, please, please...help me...
  9. Can't log into Live, Keeps telling me there's a problem with my account..But when I go ...

    in XBoX on Consoles
    Can't log into Live, Keeps telling me there's a problem with my account..But when I go ...: There is no problem with my account! I can't log into my Microsoft account, I used security codes and I have refreshed, and I have looked into the Microsoft email, I have put in authentication...
  10. Not only problem with products. I can't even, log me in Live.

    in XBoX on Consoles
    Not only problem with products. I can't even, log me in Live.: The official website of Xbox , said that there are problems as buying content , however, other functions are normal. Only inform the other functions are not available , not even , can not access...