Problems signing in to my account?

Discus and support Problems signing in to my account? in XBoX Accessibility to solve the problem; So I’ve been having this issue for a couple of days now. Basically, i want to sign into another microsoft account on my Xbox (not the one I’m using to... Discussion in 'XBoX Accessibility' started by FreddyTaylor, Jun 7, 2019.

  1. FreddyTaylor
    FreddyTaylor Guest

    Problems signing in to my account?


    So I’ve been having this issue for a couple of days now. Basically, i want to sign into another microsoft account on my Xbox (not the one I’m using to write this) but I can’t remember my account password and the email I use for the account is inaccessible
    meaning i can’t use the email to get access to my password again. I don’t know the old number for the account either or the Skype details.

    Account recovery isn’t working. I’ve sent multiple forms and they have all been denied.

    The whole situation doesn’t make much sense, as usually my Xbox just signs me in on my normal account automatically. I don’t see any reason for why it stopped working the other day. Now when i turn on my Xbox it just keeps me signed out.

    I’ve made way too many purchases to just start a new account and leave the old one behind.

    Is this definitely an issue on my end? What can i do to fix this?

    Any response would be appreciated.

    :)
     
    FreddyTaylor, Jun 7, 2019
    #1
  2. NataLioth Win User

    Problems signing into my profile

    I did clear the cache after I re-downloaded my profile but I didn't unplug the hard drive, so I'll try that. Thanks!
  3. Miss Portia Win User

    problem signing in on my xbox.

    Can you try recovering your Gamertag? That should do the trick. :)
  4. NataLioth Win User

    Problems signing into my profile

    Well I tried that and when I was trying to sign in it took a long time to load, then the security thing came up where it asks for your email address and password. Then it went back to signing in again and once again the security questions came up, so basically
    it was an endless cycle. I was eventually able to sign in after clearing the cache another 3 times, but I do not want this problem everytime I turn my xbox on :(

    Also, everytime I have been signed in within the last couple of days I have been disconnected from xbox live.
  5. Xx529BlAcKbOyxX Win User

    Problems signing into my profile

    Try clearing your system cache 3 times and unplugging your hard drive than plug it back in
  6. Misses Joust Win User

    Problems signing into my profile

    G'day Lioth!

    Do you have a
    USB flash drive
    that you can format for your Xbox 360 console? If so, let's try storing your profile on that for a while and see if the disconnections and errors continue. Let us know how it goes!
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