Problems with controller warranty

Discus and support Problems with controller warranty in XBoX on Consoles to solve the problem; I bought an Xbox one S, and its controller came with a lot of flaws like RB and LB squeaking and loosening, Button A not responding sometimes, RT... Discussion in 'XBoX on Consoles' started by viheiramedeiros, Aug 13, 2019.

  1. Problems with controller warranty


    :)
     
    viheiramedeiros, Aug 13, 2019
    #1
  2. Paul1708 Win User

    Problems with controller warranty

    Hello

    Controllers have a 90 days warranty if when your setting up the service its giving you issues then reach out too suppot. They will ask you too take a picture of your proof of purachse ie a recipt and email it too them. They will then replace the controller
    if it has been purachsed in the last 90 days. If its over 90 days or you dont have a recipt then you would need too purachse a new one

    You can rach out too support here
    https://support.xbox.com/en-GB/contact-us
  3. PalmettoBling Win User

    Problems with controller warranty

    I'm a bit confused as to what your situation is.

    If you're looking to service a controller, you can start the process at the Microsoft Device Support page, by registering the console to your account, and then initiating a
    service request under the console and then accessories. Even if the devices are out of warranty, they will provide the options you have for service/replacement of the product.

    If you have some more details or that doesn't apply, please let us know and we'll do our best to find what it is you need.
  4. Onyx Is Here Win User

    Problems with controller warranty

  5. bowski477 Win User

    Problems with controller warranty

    In the future please keep all of your posts to one thread rather than spamming the forums with multiple of the same thread. Thank you.
  6. {Parity} Win User

    Problems with controller warranty

    You should reach out to
    Xbox Support
    for assistance.

    The best way to reach Live Support would be here:
    Xbox Support

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
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Problems with controller warranty

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