Problems with messsaging

Discus and support Problems with messsaging in XBoX Accessibility to solve the problem; Hello, for a while now I have been experiencing messaging errors. I have tried to solve this by going to the link that the Xbox Services has provided... Discussion in 'XBoX Accessibility' started by TFury56, Apr 8, 2019.

  1. TFury56
    TFury56 Guest

    Problems with messsaging


    Hello, for a while now I have been experiencing messaging errors. I have tried to solve this by going to the link that the Xbox Services has provided for me and signing into my account. Unfortunately, this does not work and I am still looking for answers.
    Please help me.

    :)
     
    TFury56, Apr 8, 2019
    #1
  2. XBF Steven R Win User

    Problems with messsaging

    Hey there TFury!

    Sorry to hear that you're dealing with this issue trying to message your friends through our services.

    If you are having problems messaging, I would say to try the steps outlined in our support page entitled

    Why can’t I send messages from my Xbox One or the Xbox app?
    and let us know how if that helps.

    Also, I would like it to be known that Microsoft/Xbox have discontinued use of the "800" number provided earlier. If you feel like you would like to get in contact with support for any reason, you would have to get in contact with
    customer support via the support website.

    Hope this information was helpful.

    Thanks for reading!
  3. #__HahGotte__# Win User

    Problems with messsaging

    I've figured out how to fix it. you have to restart the console(for console users) for pc users you must uninstall the xbox app and go to this xbox app download link

    https://www.xbox.com/en-US/xbox-app if this doesent work please call this number

    800-469-9269
  4. Radiant Sword X Win User

    Problems with messsaging

    Hi. Have you tried to redownload your Xbox profile? Also, you can try and reset your console or PC. And try to clear the cache, too. That should refresh everything. Maybe that might work if you try that.
  5. jacoballen3 Win User

    Problems with messsaging

    Yes i am a hazard sort of icon pops up and says visit support.xbox.com/fix-messages and it doesnt fix it
  6. CptMorgnNoBeard Win User

    Problems with messsaging

    Hi TFury56, sorry for the frustration you have been having with messages. Can I ask what exactly happens when you get the errors? Does it happen when attempting to load the messages or sending? Is it on your console or mobile app?
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Problems with messsaging

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