Problems with my Account

Discus and support Problems with my Account in XBoX on Consoles to solve the problem; My Xbox 360 account had worked fine ever since I got up until the last Xbox Live update. That morning, I signed in and it said I needed an update when... Discussion in 'XBoX on Consoles' started by Schrum Bum 58, Jan 21, 2014.

  1. Problems with my Account


    My Xbox 360 account had worked fine ever since I got up until the last Xbox Live update. That morning, I signed in and it said I needed an update when I got to the dashboard. I installed the update, and it asked for my E-mail and Password. I put them in,
    and it took me to the screen with the Remember Password box. I checked it and clicked next, and then it said there was an error. I clicked the button in the middle of the controller, and it exited that pop up. I then clicked it again, and my Friends and Party
    screen showed up. For a couple of weeks after that, it would make me put in my E-mail and password for my account every time I; Signed in to my account, started playing a game, went to the dashboard after playing a game, and when I put in a new disc. (It would
    also sign me out every time I did one of these). Then, it stopped requiring my E-mail and password, but still signed me out every time I did one of the above. I don't know what is wrong, and this is very annoying. I would just like this to be fixed.

    Thank you Gamer Tag:

    :)
     
    Schrum Bum 58, Jan 21, 2014
    #1
  2. problems with my account

    Just to add - If you receive messages from players threatening to "hack" your account simply block communications and file a complaint, they will then be dealt with by the Policy Enforcement Team. Problems with my Account :)
     
    MeanMachine 47, Jan 21, 2014
    #2
  3. UsefulLlama3
    UsefulLlama3 Guest
    problems with my account

    I am having problems with my account being hacked how can i prevent this in the future?
     
    UsefulLlama3, Jan 21, 2014
    #3
  4. nickisullivan13 Win User

    Problem with my account

  5. EdoForce Win User

    There are problems with my account?

    Me too bro the same message
  6. Smwutches Win User

    There are problems with my account?

    You'll need to post in the support section of this forum so they can check into it for you.
  7. Mister Kellogg Win User

    problem with my account

    Hi there gerardolabomba,

    You will want to reach out to the folks at
    Epic Games
    to look into your linked accounts in further detail with you. The team there would have the ability to check which account is linked to which account.

    Thank you.
  8. Ishan8123 Win User

    Problems with my account

    You can check for any bans/ suspensions you might have here-
    https://enforcement.xbox.com/en-US/enforcement/showenforcementhistory


    If your ban is over and you are still seeing the effects of it, follow these steps:

    1. Remove your account from your Xbox
    2. Restart your console by pressing the xbox button, press settings, press restart
    3. Add back the account.
    You can also double check your privacy settings by

    1. Going to https://account.xbox.com/en-US/settings/home? and click privacy settings.
    2. Then scroll down to "Others can communicate with voice, text, or invites?" and select "Everyone"
    3. Scroll down to the bottom of the page to save
    Hope this helps!
Thema:

Problems with my Account

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