Profile problems

Discus and support Profile problems in XBoX Games and Apps to solve the problem; Hi All I have 2 consoles in the house with fifa 20 been played on both. recently one ultimate team went from one profile to another ( which caused... Discussion in 'XBoX Games and Apps' started by Dannys13, Oct 6, 2019.

  1. Dannys13
    Dannys13 Guest

    Profile problems


    Hi All

    I have 2 consoles in the house with fifa 20 been played on both. recently one ultimate team went from one profile to another ( which caused problems with my teenage son) the profiles use a different email address

    they both sem to be using the same EA account which I think might be the issue. I just cant seem to sort it.

    Please help

    TIA

    :)
     
    Dannys13, Oct 6, 2019
    #1
  2. Farscape247 Win User

    Profile problems

    there is an issue with xbox live on the 360 at the moment, that may be the cause, but even though your internet is working ok, a simple router restart does sometimes fix these kinds of issues.
  3. xRANDYxLeGiTx Win User

    Profile problems

    Internet connection is fine have already tested it just can't sign in or download my profile
  4. xXMajor SwassXx Win User

    Profile problem

    Ok so i got it to work fine on my 2nd xbox, so it has to be something with my hardrive what would most likely be the problemand need to be deleted. when i check my friends list the system freezes and i have to start it up again.
  5. xXGambit00Xx Win User

    profile problems

    It's obvious that my reputation status is perfect...
  6. HassanB Win User

    profile problems

    Hello,

    This generally indicates that the profile is corrupt and just needs to be re-downloaded. Please follow the instructions below exactly as they are written step by step.

    Delete Profile Safely:



    Go to Settings, and then select System.

    Select Storage.

    Select All Devices.

    Select Gamer Profiles.

    Select the gamertag that you want to delete.

    Select Delete.

    Select Delete Profile Only.

    Clear Cache:

    Go to Settings, and then select System.

    Select Storage.

    Highlight Hard Drive, and press Y

    Select Clear Cache, and press Yes.

    Restart Console:

    Download Profile:

    Push the middle button on your XBOX 360 controller.

    Select Download Profile.
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Profile problems

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