Promotional 3 month xbox live code not received

Discus and support Promotional 3 month xbox live code not received in XBoX Sales and Promo to solve the problem; Hi. I've been directed to this forum by support chat to resolve an issue with a missing promotional 3 month xbox live code which I never received. The... Discussion in 'XBoX Sales and Promo' started by masterofimages, Jan 17, 2019.

  1. Promotional 3 month xbox live code not received


    Hi. I've been directed to this forum by support chat to resolve an issue with a missing promotional 3 month xbox live code which I never received. The promotion was for a 3 month xbox live subscription which I purchased on 22 Jan 2018. The promotion at the
    time was for an additional 3 months free, which would be sent as a code via xbox live messaging. I have never received this code.

    I have added below a screenshot of the terms of the offer active at the time of purchase. Thanks.


    Promotional 3 month xbox live code not received [​IMG]


    :)
     
    masterofimages, Jan 17, 2019
    #1
  2. Ryno Jnr Win User

    Not received Free 3 months Xbox Live Gold Promotion code

    Hey there ! Thanks for reaching out to us.

    In regards to this promotion of buying 3 months of Xbox Live Gold then receiving 3 months at a later date, were there any specific instructions in the terms of conditions for this offer? Do you recall a specific time frame on when you would receive these
    3 months of Xbox Live Gold?

    Also, do you happen to recall the name of this promotion?

    Be sure to keep us posted!
    that was the promo... Buy 3 months Xbox Live Gold then get 3 months extra for free... But i haven't received any codes... even after my subscription i bought expired last week!!
  3. ObsessedSugar75 Win User

    3 months free offwr

    Hello,

    I contacted xbox support almost a month ago about my son not receiving the free 3 months promotion that was advertised when he purchased his xbox live subscription on June 14th. The promotion stated that he should receive an email in 10 days with the free
    3 month code but he never received that. I contacted xbox support on July 1st to ask about this and was told it was sent to upper management and I would here from them. It is has now been almost a month and I have not received any communication.
  4. masterofimages Win User

    Promotional 3 month xbox live code not received

    Then based on what you're telling me you should restart your console. Make any necessary updates and sign into the account on Xbox and you should have Xbox Live.
    I have xbox live. The issue is that I have not received the additional 3 month promotional code that I should have received after purchasing the 3 month code last January. Can you assist with getting this code issued, or do I need to go back to support?
  5. Mister Kernel Win User

    Not received Free 3 months Xbox Live Gold Promotion code

    Hey there Ryno Jnr! Thanks for reaching out to us.

    In regards to this promotion of buying 3 months of Xbox Live Gold then receiving 3 months at a later date, were there any specific instructions in the terms of conditions for this offer? Do you recall a specific time frame on when you would receive these
    3 months of Xbox Live Gold?

    Also, do you happen to recall the name of this promotion?

    Be sure to keep us posted!
  6. Mister Beep Win User

    Bought 3month gold still not received minecraft

    Hey there,

    Did you purchase Xbox Live Gold through the Minecraft + Gold page through the Xbox One dashboard, or did you purchase a 3 Month Xbox Live Gold pre-paid code and redeem it? If you redeemed and Xbox Live Gold code, unfortunately you will not qualify for this
    promotion. To qualify for this promotion, 3 Months or 12 Months of Xbox Live Gold must be purchased through the Minecraft + Gold promotion page directly through the Xbox One console with a credit card on file.

    Keep us posted!
Thema:

Promotional 3 month xbox live code not received

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