Psycho-Pass Mandatory Happiness start up crash

Discus and support Psycho-Pass Mandatory Happiness start up crash in XBoX Games and Apps to solve the problem; I have Psycho-Pass Mandatory Happiness on disk ive played the game before and im at 95% completion and now it always gives me a black screen and then... Discussion in 'XBoX Games and Apps' started by DragonSin Tohru, Aug 29, 2019.

  1. Psycho-Pass Mandatory Happiness start up crash


    I have Psycho-Pass Mandatory Happiness on disk ive played the game before and im at 95% completion and now it always gives me a black screen and then crashes the disk is in perfect condition I'm UK so it isn't available
    for me to buy in the Microsoft store I have tried absolutely everything to get it to work hard reset factory reset system wipe clearing the system cache uninstalling and reinstalling the game cleaning the game several times without the update it gets to the
    page just before the start but with the update It just gives me a black screen and then crashes that isn't even ever code to go along with it

    :)
     
    DragonSin Tohru, Aug 29, 2019
    #1
  2. XBF Chris J Win User

    Psycho-Pass Mandatory Happiness start up crash

    Hello DragonSin,

    Thanks for posting here on the Xbox forums. Are you having issues with any other discs? Does this issue only happen on your account? It is very possible that the disc is the issue, even thought it looks fine. Heat, for example, can warp a disc to the point
    of being unreadable. The disc would look undamaged.

    Are you able to test out that disc on a different console? That would be the best way to find out whether the disc is the issue here. With all of the troubleshooting you have told us that you did already, this would be the next step.
  3. XBF Leo G Win User

    Psycho-Pass Mandatory Happiness start up crash

    Hello DragonSin Tohru,

    Thank you for keeping us updated. The reason that we can determine that the issue is related to the disc is because of all the troubleshooting steps that have been completed thus far. There have been several different software troubleshooting steps
    that have been completed such as a hard reset, a factory reset, trying the disc on a different console and reinstalling the game. You can try clearing local saved games. We will provide steps on how to complete this process. If the issue is related to the
    disc, we recommend to replace the disc. We hope this information helps!

    How to clear local saved games:

    1. Press the Xbox button on the controller to pull up the guide
    2. Select Settings
    3. Select System
    4. Select Storage
    5. Select Clear local saved games
  4. DragonSin Tohru Win User

    Psycho-Pass Mandatory Happiness start up crash

    that bad i was hard to find the English version but if its the disk how can it install just fine then?
  5. DragonSin Tohru Win User

    Psycho-Pass Mandatory Happiness start up crash

    the answers to those questions

    1st only that disc as far as im aware as most of my game are digital

    2nd no

    3rd i tried on my brothers didn't work
  6. DragonSin Tohru Win User

    Psycho-Pass Mandatory Happiness start up crash

    Yes I have tried to install it in offline mode without the update and when connected to Xbox Live and refusing to do the update and all I get is this
    [​IMG]
    and
    then the game just crashes on me if I have the update is just a black screen
Thema:

Psycho-Pass Mandatory Happiness start up crash

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