PUR-UserAlreadyOwnsContent L51Ntzoi706q13M3.3.5.9

Discus and support PUR-UserAlreadyOwnsContent L51Ntzoi706q13M3.3.5.9 in XBoX Games and Apps to solve the problem; Hello, I purchased a one time purchase Red Dead 2 25 Gold Bars code as a gift for my child. This code was sent to his email address. When he tried to... Discussion in 'XBoX Games and Apps' started by Kazmataz, Jul 31, 2020.

  1. Kazmataz
    Kazmataz Guest

    PUR-UserAlreadyOwnsContent L51Ntzoi706q13M3.3.5.9


    Hello,

    I purchased a one time purchase Red Dead 2 25 Gold Bars code as a gift for my child. This code was sent to his email address. When he tried to redeem this code against his user profile he received this message:

    PUR-UserAlreadyOwnsContent L51Ntzoi706q13M3.3.5.9

    And was told that he already owns this content and that it could be downloaded from the My Games section on his home device.

    We tried looking there and there is nothing to download.

    He purchased the 25 Gold Bar offer yesterday from his account balance and that purchase went through fine.

    When he tried to enter the claim code again, he received this message:

    Code not found. Try re-entering it. If that doesn't work, contact the merchant.

    Code not found. Try re-entering it. If that doesn't work, contact the merchant.

    TokenNotFound

    L51Ntzoi706q13M3.3.5.6

    How can he access the 25 gold bars that I gifted him today?

    :)
     
    Kazmataz, Jul 31, 2020
    #1
  2. NaZoooom Win User

    PUR-UserAlreadyOwnsContent

    Hi UGLYMrJanitor,

    Thanks for your response, however unfortunately the system wont let you add a code for a game that you already own and that is just the way it works. I understand where you are coming from with the Megalodon Shark Card but that version of a game is sold
    as one complete package and therefore not likely able to be split.

    The only thing you can do is take a look at this Help with giving digital games as gifts support page link
    on what to do next. It does have a section on what to do if you have the game already.
  3. ERFaiz Win User

    PUR-UserAlreadyOwnsContent iihF9YouqUGYmnTM.43.10

    Hi!

    If you are using W10, try to restore the Store. Type "Win+R" and then use the "WSReset.exe" command.
    I trie this but no effect. I get the same error
  4. DominumStige Win User

    PUR-UserAlreadyOwnsContent iihF9YouqUGYmnTM.43.10

    Hi!

    If you are using W10, try to restore the Store. Type "Win+R" and then use the "WSReset.exe" command.
  5. ERFaiz Win User

    Cant unlock

    same here ..

    I have bought minecraft v1.2.11 windows pc edition but cannot unlock it on another home device I own . After downloading, installing it when I try to unlock full game it give the above error code and says "Looks like you already own this" "Go to my games
    or my library on your home device to download it. "PUR-UserAlreadyOwnsContent"
  6. Player209186402 Win User

    Microsoft Bingo

    I have already tried that. Even restarted the computer. Here are the messages I get when Bingo first opens:

    1) Try that again. Something happened on our end. Waiting a bit might help. The error code is 0x803F6107, in case you need it. [CV:/nBA5LfD0Uel0TBR.55.2]

    2) Looks like you already own this. Go to My Games or My Library on your home device to download it.

    PUR-UserAlreadyOwnsContent/[CV:/nBA5LfD0Uel0TBR.53.2.1] 2020/08/02 - 21:57:42 UTC

    I have searched everywhere, My Games, My Library, downloads folder - there is nothing to download!
Thema:

PUR-UserAlreadyOwnsContent L51Ntzoi706q13M3.3.5.9

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