Purchase a Custom Controller in Australia?

Discus and support Purchase a Custom Controller in Australia? in XBoX Sales and Promo to solve the problem; I want to purchase a customised controller through the xbox design lab - but it looks like it won't ship to Australia. Is that right? Is there any way... Discussion in 'XBoX Sales and Promo' started by RockLig, Jan 5, 2019.

  1. RockLig
    RockLig Guest

    Purchase a Custom Controller in Australia?


    I want to purchase a customised controller through the xbox design lab - but it looks like it won't ship to Australia. Is that right? Is there any way I can still make this purchase? Thanks.

    :)
     
    RockLig, Jan 5, 2019
    #1
  2. RockLig Win User

    Purchase a Custom Controller in Australia?

    Hi ,

    Thanks for reaching out to us! I would like to clarify one thing, are you getting any error messages or codes when trying to place the order? Reason I ask is because you should be able to place your order and get it shipped in Australia as well. By any chance
    have you checked your billing details to make sure it's all up to date and correct? To update the billing information go here:
    https://account.microsoft.com/billing/payments

    Hope to hear back soon.
    Thanks.

    No error codes - it is just when I go to enter the shipping address during checkout, the 'Country/Region' box is faded out and I am unable to change it away from United States.

    My billing and shipping details are all up to date, with preferred address set to my Australian home.
  3. Dysruptz Win User

    Broken Custom Controller

    Was this custom controller purchased through microsoft or through a different company?
  4. Smwutches Win User

    Purchase a Custom Controller in Australia?

    Unfortunately Design Lab controllers do not ship to Australia at this time. So it would not be possible to purchase one.
  5. XBF Leslie D Win User

    Purchase a Custom Controller in Australia?

    Hi RockLig,

    Thanks for reaching out to us! I would like to clarify one thing, are you getting any error messages or codes when trying to place the order? Reason I ask is because you should be able to place your order and get it shipped in Australia as well. By any chance
    have you checked your billing details to make sure it's all up to date and correct? To update the billing information go here:
    https://account.microsoft.com/billing/payments

    Hope to hear back soon.
  6. nomad3967 Win User

    Unable to order custom controller from XBOX Design Lab

    I am unable to complete a purchase of custom controller as well. I get to end and it asks for email. It seems to verify but then I just have a blank screen. How do u order these custom controllers?
Thema:

Purchase a Custom Controller in Australia?

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