Purchase denied

Discus and support Purchase denied in XBoX Games and Apps to solve the problem; Hi all, I can't purchase nothing in mfs2020 in game shop, I click on buy and install and an error appears in notifications area. I have no problem with... Discussion in 'XBoX Games and Apps' started by lorenzofiorio, Sep 25, 2020.

  1. Purchase denied


    Hi all, I can't purchase nothing in mfs2020 in game shop, I click on buy and install and an error appears in notifications area. I have no problem with credit card,
    how can solve?

    Thanks have a good day

    :)
     
    lorenzofiorio, Sep 25, 2020
    #1
  2. dempup Win User

    Purchase denied

    Hi there.

    Thank you for reaching out to the forum. Sorry to hear that you are having issues. You have to reach out to
    support.xbox.com to get the payment issues resolved.
  3. ngocphi Win User

    Microsoft Points Purchase Denied

    you have to wait 24hours to 48 hours

    it isnt recommended you make multiple same or similat purchases in a short time

    if you spaced it out by 1hour it wouldve been fine

    too many same transaction will trigger a fraud block on your creditcard or xbox account
  4. choppyseize Win User

    GamerTag change purchase denied

    Hi,

    Scroll to the very bottom of the webpage, Click the tiny globe icon and select your region, It should work then
  5. XBF Brad A Win User

    GamerTag change purchase denied

    Hello XhathisJ,

    Sorry for the issue with the purchase. We recommend requesting a call back and talk with a support agent. They will be able to look at the account and see if there is anything still registering on your profile as US.

    When you go to
    Contact Us
    to get it to request a callback follow these steps:

    • Step 1 ----select Xbox One
    • Step 2 ----select no thanks, then select category system update
    • Step 3-----gives some troubleshooting or help tips (don't select anything here)
    • Step 4 ----select request a call from support

    Once they call explain the issue and they will be able to help you.

    Hope this helps.

    Thanks,

    Brad

    Xbox Forum Team
  6. Smwutches Win User

    GamerTag change purchase denied

    If you're doing this on the PC, make sure the region in the far bottom left hand corner of the page is set to the correct region.
Thema:

Purchase denied

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