Purchase of V-Bucks in Microsoft Store on Xbox unsuccessful

Discus and support Purchase of V-Bucks in Microsoft Store on Xbox unsuccessful in XBoX Games and Apps to solve the problem; I purchased V-bucks in Microsoft Store on my Xbox but the transaction is not in my order history and pending on my bank account. How can I get a... Discussion in 'XBoX Games and Apps' started by JeanNaude, Apr 22, 2021.

  1. JeanNaude
    JeanNaude Guest

    Purchase of V-Bucks in Microsoft Store on Xbox unsuccessful


    I purchased V-bucks in Microsoft Store on my Xbox but the transaction is not in my order history and pending on my bank account. How can I get a refund?

    :)
     
    JeanNaude, Apr 22, 2021
    #1
  2. XBF Mohammed C Win User

    Purchase of V-Bucks in Microsoft Store on Xbox unsuccessful

    Hello JeanNaude, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    All you need to do is go to Request an Xbox refund | Xbox Support, sign in using the account that made the purchase, select the item you want a refund for and then request the refund!

    After your refund request is approved it shall take from 3 to 5 business days for your money to be back!

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  3. XBF George L Win User

    Bought Vbuck from the microsoft store, didnt receive them.

    Hello!

    Thanks for reaching out to us on the forums with this situation. I understand you purchased V-bucks from the Microsoft store. When you purchase V-bucks from a Microsoft Account the balance of V-bucks gets applied to your Xbox Profile for use on the Xbox
    One Version of Fortnite. If you do use the V-bucks to buy whatever skins or gliders or pickaxes you wanted though those items do get applied to your Epic Games account and can be used from the PC as well.

    Hope this helps.
  4. wi7bit Win User

    No offers available v bucks

  5. XBF Diego M Win User

    Fornite V-bucks

    Hi Nisargbediya,

    Thank you for posting on the Xbox forums.

    Unfortunately, V-bucks purchased through the Microsoft Store are for the Xbox One only and per the

    Fortnite FAQ
    on Epic Games website, "Q: Are my V-Bucks bound to the platform I purchase them on?

    A: Purchased V-Bucks are shared between PC and mobile if you've linked your account with your Epic ID. However, V-Bucks purchased on PlayStation 4, Xbox One, or Switch are not shared between other platforms.

    Any content you buy with V-Bucks will be available on any linked Fortnite accounts no matter which platform you buy the content on."

    Basically only V-bucks that you buy through Epic's Store on PC or mobile are shared, but V-bucks purchased on consoles can only be used on consoles. You can however buy a skin using those V-bucks on Xbox and if your Epic account is linked to both Xbox and
    your mobile device, then the skin would be shared across all platforms, just not the V-bucks.
  6. XBF Diego M Win User

    Compre 1000 pavos y el pack de inicio en fortnite y no tengo nada ahun. [Translation-Buy 1000 bucks and the start pack in fortnite and I have nothing ahun.]

    Hi Jairo,

    I'm sorry to hear about this issue with receiving V-Bucks bought from the Fortnite store.

    If you bought V-Bucks from the in game store on your Xbox, then more than likely you purchased it from the Microsoft Store using your account credit, although it is Epic Games responsibility to distribute your V-Bucks into your in-game wallet.

    Have you checked your order history to see if the transaction was completed?
    https://account.microsoft.com/billing/orders
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Purchase of V-Bucks in Microsoft Store on Xbox unsuccessful

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