Purchase on 2k23

Discus and support Purchase on 2k23 in XBoX Games and Apps to solve the problem; Hi, I spent my $16 on a 2k23 vc purchase and I let my son use the vc however he had spent all of it on the wrong player as I was suppose to spend it on... Discussion in 'XBoX Games and Apps' started by jj ツ, Sep 16, 2022.

  1. jj ツ
    jj ツ Guest

    Purchase on 2k23


    Hi, I spent my $16 on a 2k23 vc purchase and I let my son use the vc however he had spent all of it on the wrong player as I was suppose to spend it on a similar player but not the one he spent it on.

    Am I able to refund the purchase in full amount?

    :)
     
    jj ツ, Sep 16, 2022
    #1
  2. JosefLBohorquez Win User

    Purchase on 2k23

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this JJ

    You can ask for a refund, but keep in mind that probably you're going to have negative VC once 2K servers detect that you refunded the purchase.

    If you want to proceed, you can fill this form:
    https://support.xbox.com/forms/request-a-refund

    PS: filling the form doesn't mean the refund is going to be approved
  3. Smwutches Win User

    Can you play "2k23 for xbox one" through pc like in cloud gaming??

    Currently you can't play games you've purchased through Xcloud and 2k23 is not currently available through the Xcloud either. So if you were to buy the Xbox One edition of the game, you would only be able to play it on the One.
  4. Dérek Augusto Win User

    2k23

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    David, Could you elaborate on this situation in more detail, please?
  5. SwordofWhedon Win User

    2k23

    Micro transaction currency is controlled by Ubisoft, once you have redeemed a code or purchase the currency they are responsible for implementing it properly. You need to contact their support
  6. Dérek Augusto Win User

    2k23

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    Isaac, let's test some procedures for me to better understand what is happening

    https://account.microsoft.com/services/

    See your subscription here, what is the subscription title and what active date?

    Open the panel by pressing the Xbox button in the center of the controller.

    Scroll right on the panel to the System area.

    Select Settings.

    Select Network.

    Select Network Settings.

    Select NAT Test Type.

    Tell me what appears on this test, please

    Was the game purchased on your account?
Thema:

Purchase on 2k23

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