Purchase pending

Discus and support Purchase pending in XBoX on Consoles to solve the problem; I ordered an xbox one series 2 controller about a month ago. The purchase still says pending but i was already charged $200 but havent gotten any... Discussion in 'XBoX on Consoles' started by reidgaston, May 23, 2020 at 1:13 PM.

  1. reidgaston
    reidgaston Guest

    Purchase pending


    I ordered an xbox one series 2 controller about a month ago. The purchase still says pending but i was already charged $200 but havent gotten any conformation ablut if its been shipped or anything. So can i get some answers on why i habent gotten my controller?

    :)
     
  2. Sayann X Win User

    Purchase pending

    Hello, contact Microsoft's support directly for your purchase, they will be able to give you all the information about this purchase.

    https://support.microsoft.com
  3. Albert X Win User

    Purchase pending

    For billing and purchase issues I suggest that you reach out to support via chat or by requesting a call back: https://support.xbox.com/
  4. Shaneblack82 Win User

    Purchase pending

    Make sure payment info is up to date. Expiration date, three digits on back, etc. You might also try deleting the payment option and reloading the info.
  5. Smwutches Win User

    Didn't receive reward credits for purchases at beginning of month.

    Credits will only show pending a few days after a purchase if the purchase completes an offer on the site at the time. VIP rebates are calculated after the end of the month, not after each purchase. So it's too soon to see the credits pending.
  6. Crookztar80 Win User

    Not being awarded credits for july

    Once rebates are given, they are shown with the last date of the month they are for. They are never actually given on that date though.
    Yes, exactly, my pending credits hasn't changed since showing my pending rebate credits for June. The only credits showing as pending are from June's purchases, which I haven't yet received because I haven't hit 5000 yet. By now,
    my rebate for the purchases I made in early July should be at least showing as pending, surely? It even says on the rewards page that "it takes 96 hours" for pending rewards to change. The purchases I made in July would put me well over the 5000 needed to
    trigger a deposit, so I am sure my pending credits hasn't changed to reflect July's purchases.
Thema:

Purchase pending

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